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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Millbury, MA
991 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 991 reviews
February 05, 2007
I was very dissappointed with the customer service at Herb Chambers-Chrysler in Millbury, MA. The Sales team did not answer my questions correctly and were not knowledgeable about the car or the options. Herb Chambers-Chrysler in Millbury, MA. The Sales team did not answer my questions correctly and were not knowledgeable about the car or the options. A few salesmen answered my questions incorrectly. I then confirmed they were wrong by looking the answer up in the manual. They did not have a response. It was more of a „oh well“ look on their face. I spoke with 5 different salesmen and one always contradicted another. When I spoke with the manager on duty to convey my frustrations, he did not have a response. He did not try to understand my concerns and frustrations. He did pass me onto another sales representative. On the positive side, my car was fantastic. It looked great, just what I wanted. I brought it back a few days later to have LoJack and a remote starter installed as well as have my inspection done (which you pay for upfront). The remote starter did not work and the inspection was not done. They wanted to keep my car for another day to fix the remote starter. Since I live 45 miles from the dealership I was upset. I drove 90 miles that day to pick up my car that did start remotely and did not have an inspection. Herb Chambers-Chrysler has salesmen who are unprofessional and unknowledgable. I will never buy a car from them again and I will not recommend them to anyone. As for the car, I do recommend and give high praise, but buy it from another Chrysler dealership. More
by chrysler300
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