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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Millbury, MA
1,080 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,080 reviews
January 21, 2025
The experience I had with this dealership was the best I have ever had purchasing a vehicle. From the moment I walked in and met with Joshua to the final signing with the finance department with Lap, it was have ever had purchasing a vehicle. From the moment I walked in and met with Joshua to the final signing with the finance department with Lap, it was nothing short of amazing. Due to personal reasons, I was not their typical customer, but Joshua never stopped trying to find a resolution for me. I will forever be grateful to everyone there who helped me...What they did for my family and I was something I will never forget and I truly cannot thank them enough. More
by giannamac23
January 21, 2025
I have purchased two vehicles at this dealership and have frequently used the dealership for servicing. Overall, I have been happy with the service. This past repair was comprehensive and required a great de frequently used the dealership for servicing. Overall, I have been happy with the service. This past repair was comprehensive and required a great deal of servicing (took two solid weeks to fix many issues). My only complaint was that they told me that they would provide me with a loaner car, but in the end, they didn’t follow thru, so it was a struggle to find rides. When I picked up my vehicle, the service rep, Mike, was excellent is explaining the bill thoroughly to me and answered my questions. More
by Audrey
Employees Worked With
Mike and Rich-service dept
January 18, 2025
Very courteous and professional the reception room was very nice and clean and all around great service very nice and clean and all around great service More
by Grumps559
Employees Worked With
January 15, 2025
Was eager to help me out with my purchase did everything to make me feel like family. to make me feel like family. More
by wflow50@gmail.com
Employees Worked With
January 14, 2025
Great experience overall. Staff was helpful, knowledgeable and not pushy or any aggressive sales tactics Staff was helpful, knowledgeable and not pushy or any aggressive sales tactics More
by Athakur
January 10, 2025
Service manager Chelsea Waugh is AWESOME! I called her to schedule an appointment for my car and I had an appointment scheduled in 1 week! Service was performed fast with perfection! I will c I called her to schedule an appointment for my car and I had an appointment scheduled in 1 week! Service was performed fast with perfection! I will continue to have my car serviced at Herb Chambers Jeep Chrysler fiat in Millbury! More
by Truckmaster632908
Employees Worked With
Chelsea Waugh service manager
January 05, 2025
Always great working with Adam. I usually drop my car off the night before and I get a call first thing in the morning to confirm what needs to be done. They work fast and professio I usually drop my car off the night before and I get a call first thing in the morning to confirm what needs to be done. They work fast and professionally. The video they send once all the work is completed is a nice touch. I like the way they explain future repairs or parts that are beginning to wear, such as brakes or general maintenance. I can get quotes up front and not be surprised with an outrageous bill and unnecessary services. The car is always washed and better than it drove in. Adam takes the time to talk to you and get to know you instead of all business. Since he was a tech he understands in and outs of what the techs are doing. More
by freedleyjm
Employees Worked With
Adam
January 01, 2025
Service writer, Chelsea, was friendly, professional , knowledgeable and helpful. She kept me informed while my truck was being serviced for recalls. knowledgeable and helpful. She kept me informed while my truck was being serviced for recalls. More
by Rick
Employees Worked With
Chelsea Waugh
