Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers
Danvers, MA
698 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 698 reviews
January 16, 2022
John Karayianis made the purchase of my Ram Promaster 2500 quick & easy. He was helpful & I am happy to have had him guide me through the process. Thank You John 2500 quick & easy. He was helpful & I am happy to have had him guide me through the process. Thank You John More
by agaudet59
Employees Worked With
John Karayianis
December 08, 2021
We leased our Jeep Grand Cherokee in 2019.The car is OK We leased our Jeep Grand Cherokee in 2019. The car is OK but nothing we had been impressed with. Nobody called us to service the car (under contract We leased our Jeep Grand Cherokee in 2019. The car is OK but nothing we had been impressed with. Nobody called us to service the car (under contract). Chrysler Jeep Finance dept. did not send us the registration update of the car in 2020. They said "your problem not ours. Wait until next year.!!" We tried to trade in our vehicle with a newer one. Where CarMax is proposing to buy the car for $34K, the dealership trades it in for $24K! unreal! And they say: "nothing we can do more!". You are not going to see me again for sure. More
by Ranger Buddy
Employees Worked With
Employee gone.
October 14, 2021
We purchased a late year Genesis G90 with the help of Salesman Rob Firth, Sales manager George Sanchez, and delivery help by Petru B. A were super helpful, a pleasure to work with, and ! i recommend them Salesman Rob Firth, Sales manager George Sanchez, and delivery help by Petru B. A were super helpful, a pleasure to work with, and ! i recommend them highly!!! thanks More
by Dennis
Employees Worked With
Robert Firth
September 21, 2021
We just lease a Jeep Grand Cherokee L from John Karayianis. He was professional, understood the car we were looking for, and made the process extremely simply and pain free. We highly recommend goi Karayianis. He was professional, understood the car we were looking for, and made the process extremely simply and pain free. We highly recommend going with John when in the market for a Jeep. More
by Jeep Search
Employees Worked With
John Karayianis
September 18, 2021
I purchased a used Jeep Compass from John Karayianis at Herb Chambers Jeep on Danvers. It had been many years since I've gone through this process and I had so many questions and unknowns. John helped me t Herb Chambers Jeep on Danvers. It had been many years since I've gone through this process and I had so many questions and unknowns. John helped me through every step and was incredibly patient, knowledgeable, and understanding. He helped me find my dream car that I didn't think was going to be possible. Thank you a thousand times! Anyone looking for a new vehicle needs to go see John at Herb Chambers. They will not be let down. ~From Shelley N. More
by Shelley N.
Employees Worked With
John Karayianis
September 08, 2021
I judt purchased a used 2019 keep from John Karayianis and it was such a. Pleasant experience. Highly recommend this dealer and this location. Amazing and it was such a. Pleasant experience. Highly recommend this dealer and this location. Amazing More
by reverepats09
Employees Worked With
John Karayianis
July 31, 2021
John Karayianis is the best! He knows his Jeeps that's for sure. He understands your needs and delivers. Best if all he's a phone call away. for sure. He understands your needs and delivers. Best if all he's a phone call away. More
by Lsmerdon66
Employees Worked With
John Karayianis, Jim Klimas
July 21, 2021
Petru did a great job and the whole team made this a great process. This is my second car purchase from Herb Chambers Jeep and I will continue to do business with them great process. This is my second car purchase from Herb Chambers Jeep and I will continue to do business with them More
by pmungo30
Employees Worked With
Petru Bletea, George Sanchez
July 13, 2021
We worked with John K on purchasing a new 2021 Compass. He was open and honest with us every step of the way, answered all our questions, and overall provided excellent service. He was open and honest with us every step of the way, answered all our questions, and overall provided excellent service. More
by memees
Employees Worked With
John Karayianis
March 23, 2021
Absolutely abysmal service department. Leased a Jeep (first mistake, I know). Went in because of the check engine light that all Jeeps mysteriously seem to get by the 3 month mark. Explained that I alre (first mistake, I know). Went in because of the check engine light that all Jeeps mysteriously seem to get by the 3 month mark. Explained that I already scanned it myself. Service advisor proceeds to scan it with the Mickey Mouse bluetooth dongle and says "I can't find a code, but I cleared the light for you". Come back two months later when the light is back on and they tell me that they can't find the code again, but a mechanic will look. He looks, says "I can't do nuthin' til' you get an oil change here, looks like you did it yerself". I get rammed for $100 for a 5 quart oil change and then told to come back when the light comes on. Now, 6 months down the line from when I originally came in they finally take it in and acknowledge the engine light. Says it's an issue with the valve timing module and they need to order the part. Okay, fine. They finally get it done and call me at the end of the day to pick it up. Confirmed with the service advisor that they would be open until 6. I got there at 5:15 and it was a ghost town. Someone let me know that they actually closed an hour early for their Christmas party and that I would have to come back the next day for the car. Head doesn't know what the body is doing, to say the least. The real kicker - 6 months later the oil pan started leaking again. Gasket was a mess from the warranty work. Kelly Jeep fixed it in a matter of two days, no questions asked and not a penny spent. More
by Jerp
Employees Worked With
