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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Danvers, MA

4.7
616 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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107 Andover St Rt 114

Danvers, MA

01923

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Showing 616 reviews

March 20, 2016

Great service, Lewis Silvano is the best Just bought a Dodge Ram from Lewis. Great custermer service, great price and awsem car. I came in not sure what I want to get. Lewis was very knowledg More

by budkov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Silvano
Mar 21, 2016 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Lewis is such an asset to our sales team and I'm so glad you and your wife had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our team. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Jim Klimas, General Manager

March 19, 2016

2015 Jeep Cherokee Latitude We went to Herb Chambers Jeep to look at a certified pre-owned in the morning and by the afternoon we drove away in our new Jeep. John Ouleo greeted More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2016 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! John is such an asset to our sales team and I'm so glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our team. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Jim Klimas, General Manager

March 19, 2016

Great Experience Leased a new Jeep and the process was easy and painless. Thank you Lewis! I would highly recommend this dealer and Mr.Silvano to any of my family and More

by Tshute978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Silvano
Mar 21, 2016 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you so much for your kind words! Lewis is such an asset to our sales team and I'm so glad you had the opportunity to work with him. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Jim Klimas, General Manager

March 15, 2016

Purchased Durango from John Puleo We have now purchased a few cars from John. He is by far the best salesperson I have ever dealt with. He helped find the right vehicle for the right More

by rdimarco72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2016 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for sharing your review and congratulations on your purchase! I'm so pleased to learn that John made your visit a pleasure. John is an asset to our team and will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Jim Klimas, General Manager

March 14, 2016

Best car buying experience I have ever had I am so thrilled with my new Durango. I was getting tired of my older SUV and new that the Durango was for me. I would personally like to thank lew si More

by MarkDURANGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Silvano
Mar 15, 2016 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you, Mark, for taking the time to share your experience. We're thrilled that you enjoyed working with Lewis, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Jim Klimas, General Manager

March 13, 2016

Herb Chambers Jeep Danvers - Outstanding Bill Lee and Joe DiPietro and John Puleo were the sales team and we have a few words to describe that team and our family's experience buying a new Je More

by 2015JeepWrA
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
William LaFlash
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe DiPietro, Bill Lee
Mar 14, 2016 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

I’m thrilled to hear how happy you are. We value our guests’ feedback and I know John, Bill, and Joe will appreciate your encouraging words. On behalf of our entire team here in Danvers, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager

February 10, 2016

Great experience buying my new 2015 Jeep Grand Cherokee At the end of the month of January, I bought my first new car (Jeep Grand Cherokee Limited) at Herb Chambers in Danvers. Since it was my first car buy More

by Jdboston50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2016 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with John and Zac. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jim Klimas, General Manager

November 12, 2015

Poor Communications Imagine you made a service appointment and later they called you to move it to a Holiday day which you kindly oblidged. On that Holiday of yours, you More

by RamGuy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not Sure - Worked wit two reps
Nov 12, 2015 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

I sincerely apologize for your experience at our dealership. I understand that our service director contacted you today and also apologized. He ensures me that going forward we will provide you with the appropriate service experience. Thank you for providing your feedback. Sincerely, Jim Klimas

October 27, 2015

Great Dealership! I recently purchased a new 2015 Challenger from Herb Chambers and had a great experience. Ismael was extremely helpful and was able to get the exact c More

by Siannetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Briceno
Oct 27, 2015 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you so much for sharing your experience with Ismael! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Jim Klimas, General Manager

October 23, 2015

They have done it again!!! There is truly not much to say. Darlene is truly the ultimate professional. Her dedication to her customers is unmatched. She makes buying a car a com More

by MDDegeis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Lee, George Sanchez
Oct 23, 2015 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you so much for taking the time to give us this positive feedback. Darlene, Bill and George make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager

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