Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Best customer service! Unbelievable Service! John Chiavaras and Joey DiPietro were amazing and put me into the car of my dreams! So helpful and professional. Can not say en Unbelievable Service! John Chiavaras and Joey DiPietro were amazing and put me into the car of my dreams! So helpful and professional. Can not say enough about the entire experience. Will not go to another dealership again! Real People. Everything about this dealership is top notch, the general manager was amazing as well. Thank you!!!! Stefani More

Great Experience with Richard! Richard was extremely helpful and payed close attention to the detail I was looking for. Richard stayed late to help me find the perfect fit and came Richard was extremely helpful and payed close attention to the detail I was looking for. Richard stayed late to help me find the perfect fit and came in early to meet with me the next day because that time worked best for me. I changed my mind several different times and he worked hard to sure I was satisfied. He was so great to work with, did not pressure me at all. George was also great to work with! Thanks Again Richard! More

Best Salesman and Dealership in the North Shore I had been to a couple dealerships one day to replace a car that was totaled. They all were selling to me what they thought was most expensive; not w I had been to a couple dealerships one day to replace a car that was totaled. They all were selling to me what they thought was most expensive; not what I wanted or needed. When I decided to go to the Herb Chambers Jeep dealership, it was the best decision I had made all day. Vito Scavo was an intuitive, consultative professional who asked questions that revolved around what I wanted, what I needed, and what my budget was. From that he was able to put me into the Jeep I have today and I am extremely happy. Good guy, great salesman, great dealership! They have earned my business and recommendation for sure. Best, --Richard More

Great experience purchasing with Herb Chambers Danvers! Fantastic experience, well taken care of by John Chiavaras. I came for a vehicle that I had researched extensively and found at Herb Chambers in Danve Fantastic experience, well taken care of by John Chiavaras. I came for a vehicle that I had researched extensively and found at Herb Chambers in Danvers at the right price. There was no negotiation planned since the vehicle was already right priced (best priced based on several factors within a 30 mile radius) John saw me through every detail, stayed in touch with me by phone and text over 4 days, as the vehicle completed service and recon. He saw that I was introduced to folks in service and I was able to speak with Ray in service specifically about the vehicle in order to buy with confidence. Buying this car at Herb Chambers with John, was like having a personal concierge and sales consultant. John arranged timing of visits around my schedule, answered my questions and even texted me on his day off to keep me updated. Thanks to John, I got the awesome vehicle that I came to buy. Financing was a snap with Joe Dipietro, very professional and down to earth, gave me options to choose from, no hard sell, and very respectful of my decisions. I ended up purchasing the warranty although I had not planned to at this time, once Joe reviewed the plan and how this affected my monthly payment. I can't say enough about how smoothly this went - as it should, but so often does not in my previous experiences elsewhere. The icing on the cake was John Chiavaras investment in my satisfaction across the board with every step of the process. Ultimately he helped me present the car to my wife in a very unusual manner and played his part to the hilt! (Ask him if you are lucky enough to work with him on your next vehicle purchase or lease!) Herb Chambers Danvers location is beautiful, top notch professionalism, great people who care about what they do, and are committed to being the best, and it shows. 5 stars across the board. Keep up the good work, and John... thank you so very much, for everything. ~ Josh More

Definitely to come back again!! Our experience with John Chiavaras (salesman), Will(sales manager) and Zack (finance) made our visit worth the hour and a half drive. They made our pu Our experience with John Chiavaras (salesman), Will(sales manager) and Zack (finance) made our visit worth the hour and a half drive. They made our purchase work out to everything we could have asked for. The entire staff, great inventory and being accommodating time sensitivity was out of this world. Definitely will give them our business again. More

Could not have been happier with the service and process I have never been a fan of the car buying process. I don't like to play the back and forth games and spend hours going in circles while feeling like t I have never been a fan of the car buying process. I don't like to play the back and forth games and spend hours going in circles while feeling like the people I am dealing with are trying to get one over on me so when it came time for a change I was not looking forward to it. Well my fears could not have been further from reality when I chose to deal with Herb Chambers Jeep in Danvers. Over the course of a few messages (without being told I needed to come down and do it in person) I with the help of Sales Manager Bill Lee was able to determine just about all the parameters of the transaction aside from the final price for my trade in. Upon arriving at the facility (which is in great condition which always helps) Bill introduced me to a sales consultant Vito Scavo (who I would highly recommend!) who had already been given the outline on what was discussed. We took a test drive and Vito was very knowledgeable about the vehicle and answered all the questions I had. Once we got back to the dealership Bill had already looked at my trade and actually was able to give me MORE than he quoted he thought it was worth which I had already agreed was a good deal. Vito suggested that we do a little of the paperwork at that time and since the finance folks were all occupied that we make an appointment to come back so we didn't sit around for an extended period which I appreciated. We came back the next day at the agreed to time and there was no delay, the team there was ready for us and we were in and out driving off int he new car within an hour!! Vito took care of contacting our insurance company and transferring our registration and 2 days later I dropped back in and picked up the new documents and they put the inspection sticker on straight away. The entire process from beginning to end could not have been easier for us and I would recommend them to anyone and suggest you reach out to Bill or Vito is you are going by. More

Love this Place!! If you are looking to buy a car with no hassle and no pressure you need to go into Herb Chambers and ask for Lou Silvano! He is truly exceptional wit If you are looking to buy a car with no hassle and no pressure you need to go into Herb Chambers and ask for Lou Silvano! He is truly exceptional with his knowledge and his easygoing temperament. He quickly gained my trust within the first few minutes. I told him what I wanted, what I was willing to pay and Lou not only listened, he delivered! This was kind of confusing to me. I mean I was ready to get all defensive and plan my big storm out as most Clients need to do to prove a point that we will not overpay for a car! But than I realized I didn't have to resort to any drama. Lou even suggested I may want to take some time to think about it and get back to him?? What?? I was being offered a better deal than I could ever of thought of getting! So if you want a nice experience buying a car then I would highly recommend Lou! Although don't take my word for it, this guy is 5 stars all the way.. just read the rest of his reviews!! Thanks, Lou! You can expect many referrals from me!! Please, please, Never turn into that pushy arrogant know it all car salesperson we all want to avoid!! Your the Best. Love my car :) Beth C More

Amazing Experience! We had a wonderful experience at this dealership. From the moment we walked in and met John Chiavaras we were completely satisfied with the level of We had a wonderful experience at this dealership. From the moment we walked in and met John Chiavaras we were completely satisfied with the level of professionalism, friendliness and honesty. He helped us order the exact Pacifica we wanted and kept us up to date on the progress of the order. It came in very quickly and when I went back to the dealership, my husband was working and unable to be there. As a stay at home mom, buying a car could be intimidating., but not here. Everyone at this dealership is honest and trustworthy. I was able to complete the transaction with full confidence and that was led by John Chiavaras. Thank you Herb Chambers for employing such wonderful people and allowing a stay at home mom to feel comfortable buying a car (with her husband on the phone!) There's not too many places that this could happen. And we LOVE our new Chrysler Pacifica Limited!!! More

Thank you Edison! I would like to thank Edison for not wasting half of my day negotiating on my brand new Ram 1500. Let's face it, buying a new vehicle is not a fun exp I would like to thank Edison for not wasting half of my day negotiating on my brand new Ram 1500. Let's face it, buying a new vehicle is not a fun experience. I particularly despise the typical back and forth that transpires between the sales rep and management behind the counter. I really do hate it. Edison changed that notion for me, as we had a deal done within 10 minutes. I clearly outlined what I wanted and what I was willing to pay for it, and Edison not only delivered, he exceed my expectations. I left the dealer feeling like I won, and there wasn't even a fight. That's a great feeling to have when you're spending a lot of money on a brand new vehicle. Overall I give Edison and the rest of the team at Herb Chambers my highest recommendation. More