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Herb Chambers Collision Center of Danvers - Service Center

Danvers, MA

4.7
226 Reviews

226 Reviews of Herb Chambers Collision Center of Danvers - Service Center

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May 13, 2025

Everyone is so friendly and respectful. The follow up was great. I am very happy with the entire process. Thank you More

by kelleher.judith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't buy my car here
May 14, 2025 -

Herb Chambers Chevrolet of Danvers responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Chevrolet of Danvers! Your satisfaction is important to us, and we're glad the follow-up met your expectations. Thank you for choosing us!

May 12, 2025

Excellent service in a friendly atmosphere from the service center to all the staff I encountered. More

by Violet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
May 14, 2025 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the wonderful feedback, Violet! Our Herb Chambers Chevrolet of Danvers team hopes to see you again in the future!

May 02, 2025

I continue to have this dealership service my 2 vehicles. They always give courteous, knowledgeable, friendly service. I deal with Scott Lyon exclusively. He is great. More

by Bob T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
May 04, 2025 -

Herb Chambers Chevrolet of Danvers responded

Bob, thank you for your continued trust in Herb Chambers Chevrolet of Danvers! We're delighted to hear that Scott and our team consistently provide courteous and knowledgeable service. We appreciate your support!

April 05, 2025

Horrible horrible service department. Brought my truck in a few times same issues. Under extended warranty. Had my truck for over a month, got rental and they only paid for 4 days, left m More

by Ladybiker117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose service
Apr 07, 2025 -

Herb Chambers Chevrolet of Danvers responded

Thank you for reaching out. I'm disappointed to hear that your experience has not met expectations and would like the opportunity to discuss these concerns with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Bobby Haddad - General Manager - rhaddad@herbchambers.com

April 05, 2025

DO NOT GO NEAR SERVICE DEPARTMENT WITH YOUR VEHICLE! ! YOU WILL HAVE NOTHING BUT PROBLEMS!! More

by Ladybiker117
Recommend Dealer
No
Employees Worked With
Jose
Apr 07, 2025 -

Herb Chambers Chevrolet of Danvers responded

Hello - I'm disappointed to see this review and would like the opportunity to get a better understanding of your concerns. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Bobby Haddad - General Manager - rhaddad@herbchambers.com

April 05, 2025

DO NOT GO NEAR THIS DEALERSHIP! ! THE SERVICE DEPARTMENT IS ABSOLUTELY NIGHTMARE!! STAY FAR AWAY! More

by Ladybiker117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 07, 2025 -

Herb Chambers Chevrolet of Danvers responded

Hello - I'm disappointed to see this review and would like the opportunity to get a better understanding of your concerns. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Bobby Haddad - General Manager - rhaddad@herbchambers.com

March 31, 2025

Had a great experience did what they had to do. Only was there for an hour always asking for other things they can do for you. More

by cchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Herb Chambers Chevrolet of Danvers responded

We're delighted to hear that your visit was efficient and pleasant at Herb Chambers Chevrolet of Danvers! Our team is always eager to go the extra mile for our customers. Thanks for sharing your experience with us!

March 31, 2025

Very professional and they are very knowledgeable about their products and services. Michael in service is a great person to deal with never a problem. I would recommend herb chambers to anyone looking for More

by Caddownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon from sales and Mike from sales
Apr 01, 2025 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the glowing review! We're delighted to hear that Michael and our team at Herb Chambers Chevrolet of Danvers provided such knowledgeable and professional service. We appreciate your recommendation and look forward to assisting with any future needs!

March 25, 2025

I needed new Kay’s asap and Mike Aragon’s in service bailed me out More

by Tmac5558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Anagnos
Mar 26, 2025 -

Herb Chambers Chevrolet of Danvers responded

Your feedback made our day! Thanks for the five-star review! - Herb Chambers Chevrolet of Danvers

February 12, 2025

Found my car parked outside after waiting 2-1/2 hours, for a hour and half job, why could service not notify me when job was complete? More

by Stephenturner899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Feb 13, 2025 -

Herb Chambers Chevrolet of Danvers responded

Stephen, thank you for the review. I'm disappointed to hear about this experience and regret any frustration or inconvenience it may have caused for you. The situation will be reviewed with our team so we can take steps to improve our processes moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Bobby Haddad - General Manager - rhaddad@herbchambers.com

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