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Herb Chambers Chevrolet of Danvers

Danvers, MA

4.9
482 Reviews
THE HERB CHAMBERS ADVANTAGE Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vacuum with every service Experience -Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
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90 Andover St Rte 114

Danvers, MA

01923

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Showing 482 reviews

July 03, 2015

Fantastic customer service I bought a second Chevy from Herb Chambers Danvers because of customer service! I will put the staff from sales( Edison), finance( Bobby!!!), and serv More

by Space2412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John , scott,Kristen in service
Jul 06, 2015 -

Herb Chambers Chevrolet of Danvers responded

This is exactly the kind of feedback we love to hear from our guests! I’ll be sure to share this with the whole team as I know they will appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager

June 23, 2015

WONDERFUL DEALERSHIP - BUY A CAR HERE!!!! I just leased a 2015 Trax and from this dealership. They were so welcoming and really wanted to work with us. I truly appreciate their efforts to ma More

by kmmango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan (sales), Brian Dumont
Jun 24, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Kim, for taking the time to share your experience with us. We value our guests’ feedback and I know they will appreciate your encouraging words. On behalf of our entire team here in Danvers, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager

May 16, 2015

Can't compete with other dealership! Stay away! Call Herb Chambers Chevrolet of Danvers looking to purchase a new 2015 Chevy Suburban LT they had two comparable to what I was looking for. I asked if More

by Rags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim.
May 04, 2015

New Car Buying experience I mentioned to a friend, Patty Charette, that I was considering a new car (Chevy or Ford). She said she could set up a meeting at Herb Chambers for me More

by Brian F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patty Charette (Controller) Brian Dumont (Sales Manager), John Doucette
May 04, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Brian, so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager

April 24, 2015

Best experience Buying a vehicle I have had Buying a car has always been stressful for me. I don’t like the pushy sales staff and the games that are played. This was not the case last weekend w More

by Bdfinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Viglione
Apr 24, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to tell us about your experience. Hearing that Corey and Mike took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new truck and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Jim Klimas, General Manager

March 05, 2015

Fantastic people to deal with.. Purchasing a vehicle is usually a stress filled experience for me, but not this time. I found the vehicle I wanted on line and went to the dealership More

by jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cody Banks, sales consultant
Mar 05, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to share your experience. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Jim Klimas, General Manager

January 17, 2015

Great Experience My husband and I were interested in a 2015 Chevy Traverse, but we were a little undecided. After meeting Greg Ormiston (sales consultant), we were imm More

by Sharmer613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Doucette
Jan 19, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you for sharing your experience with us. We value your feedback as it helps us grow as a dealership. It's a pleasure to learn that Greg and John were able to assist during your visit. I know they will appreciate your comments and I'll be sure to share them with our team. Thank you again and we look forward to serving your automotive needs again in the future! Happy New Year! Jim Klimas, General Manager

January 06, 2015

The entire team ROCKS! Clinton was great as was the entire team I dealt with. Made for a fabulous experience. It was my inaugural lease and they walked me through step by More

by Judy P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Doucette
Jan 07, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Judy, for taking time out of your day to write this review. We appreciate the kind words and we are excited to have you as part of the Herb Chambers family! Clinton, Corey and John are valued members of the team and I'm happy to hear that they took such good care of you. Please let us know if there is anything else we can help with. Happy New Year! Jim Klimas, General Manager

January 02, 2015

Looking for a used car? Stay away. I was in the market for a used car and had my options narrowed down to a handful, including the Ford Mustang and Chevy Camaro. I was looking for the V More

by Cope
Customer Service
Friendliness
Recommend Dealer
No
Mar 24, 2015 -

Herb Chambers Chevrolet of Danvers responded

I sincerely apologize that we did not provide the appropriate experience when you visited our Chevrolet dealership. I will speak to our team members about what happened to make sure this does not happen again. I truly appreciate your feedback. If you would allow us another opportunity please reach out to me directly at jimklimas@herbchambers.com or Eduart Lela, the manager of the Chevrolet dealership, at 978-774-2000 or elela@herbchambers.com and we will make sure you have an excellent experience like you should have had when you visited us the first time. Thank you, Jim Klimas

December 13, 2014

water leak and warranty issues After having dealt with other Chevy dealerships I brought my Avalanche here. John T in service was excellent. Scheduled my appointment right away, li More

by Thomas DiPietro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tammaro
Dec 15, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Thomas, for taking the time to share your experience with John. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Jim Klimas, General Manager

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