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Herb Chambers Chevrolet of Danvers

Danvers, MA

4.9
482 Reviews
THE HERB CHAMBERS ADVANTAGE Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vacuum with every service Experience -Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
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90 Andover St Rte 114

Danvers, MA

01923

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Showing 482 reviews

August 23, 2018

2018 Chevy Volt I’d like to give a special thank you to Kevin Fitzpatrick for helping me lease my 2018 Chevy Volt! Kevin made the process seamless, and he even showed More

by Mwootan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2018

inconsiderate My experience with Mr. Stewart was not the best. I told him that since I'm a college student who only rely on students loans, I was looking a monthly More

by Ricky Lionheart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corey Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Herb Chambers Chevrolet of Danvers responded

I apologize that your experience with us was less than satisfying. We never want our customers to leave unhappy, or upset with the customer service they received. If you would like to discuss this with me further please feel free to contact me- Jim Klimas, General Manager. JimKlimas@herbchambers.com. Thank you.

May 21, 2018

Multiple Repairs I've brought my 2013 Sonic here for repairs as it's conveniently located near the Enterprise dealership that I also deal with. From insurance/warrant More

by ChefChrisDay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill, Kristin
May 11, 2018

Flawless experiance buying my new Tahoe I dealt with Clinton Gerrish, Corey Stewart, Cory Upton, and Zashary Santiago. I also had help from Bobby Haddad, and Kevin Fitzpatrick with programin More

by Bill Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zashary Santiago A+
May 11, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you for your review! Happy to know you enjoyed your experience working with the team. We always want our customers to be 100% satisfied!Best, Jim Klimas, General Manager.

April 20, 2018

Looking for a used car I went to the Chevy dealership to look for a used car, as I had been in an accident and my car was totaled. I was not sure what I was looking for, jus More

by Maureen Weldon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alekander Grant
Apr 23, 2018 -

Herb Chambers Chevrolet of Danvers responded

Maureen, thank you so much for taking the time to give us your feedback! I am so pleased to know that Alex, Corey and Bobby were able to make your experience with us a very positive one. We strive for excellence in customer service and I am happy to see that our team did just that! I will be sure to pass along your review to Alex, and the others. Enjoy many happy miles in your new Chevy Cruze! Best, Jim Klimas, General Manager.

March 24, 2018

Always going the extra mile for the customer Ive been to quite a few dealerships also worked at some, the guys in sales always help us out. They help get you to where your payments need to be and More

by Mascolese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zaschary santiago
Apr 22, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to write such a great review! Here at Herb Chambers we strive for excellence in customer service and always what our guests to leave happy, and comfortable with their purchases. Zaschary and Corey are great assets to our team and I will be sure to pass along your recommendation to them! Thank you for your business and we look forward to serving your automotive needs in the future! Best, Jim Klimas, General Manager.

March 20, 2018

Very customer friendly Corey Stewart, Clinton Gerrish, Zashary Santiago, all three were very friendly, honest, sincere, yet very professional at the same time. Mr. Chambers More

by dond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you for your 5-star review! Corey, Clinton, and Zachary are great members of our team and I am pleased to learn that they provided you with such great customer service. I will be sure to pass along your kind words to them. Thank you for your business! Best, Jim Klimas, General Manager.

March 13, 2018

Top Notch Service I want to say this dealership stands behind their customers 100 % John made a pretty angry customer, myself, into a totally loyal customer from now o More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 22, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you for your great feedback! I am pleased to know that John was able to provide you with excellent customer service, making your experience a positive one! We look forward to working with you again. Best, Jim Klimas, General Manager.

March 07, 2018

It was a great experience. We recently purchased an equinox. Daniel Ursino, Cory Upton, Zashary Santiago helped us. They were very professional, helpful, and respectable. Thank More

by Mary123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ursino, Zashary Santiago
Mar 07, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Mary, for your feedback on your recent experience with our team. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new vehicle! Best, Jim Klimas, General Manager

February 07, 2018

Outstanding Experience We visited Herb Chambers Chevrolet with the goal of leasing a new Chevy Silverado. From start to finish, we were treated with respect, professionalis More

by jmskon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saria Ech-Chergui
Feb 07, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you for your feedback on your recent experience with with Saria and Corey. We take pride in providing exceptional customer service and I'm happy our team was able to deliver. Thank you for your comments and enjoy your new Silverado! Best, Jim Klimas, General Manager

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