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Herb Chambers Chevrolet of Danvers

Danvers, MA

4.9
482 Reviews
THE HERB CHAMBERS ADVANTAGE Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vacuum with every service Experience -Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
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90 Andover St Rte 114

Danvers, MA

01923

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Showing 482 reviews

May 12, 2022

When I first got to Herb Chambers, Brian Kelley was the first person to greet me. He was so nice and immediately offered assistance. While the vehicle I went there for didnt end up being the vehicle for me More

by m_pereira5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kelley
May 13, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind review! We're so glad Brian was able to help you find the perfect vehicle for your needs and we'll be sure to share this wonderful feedback with him & Edison. Thanks for visiting Herb Chambers Chevrolet of Danvers. We hope you enjoy your new vehicle and look forward to seeing you again in the future!

May 10, 2022

Excellent service, I have appointment and the time I got there is very easy and the employee was very helpful . The service was very fast and very recommended More

by fabianaternullo
Recommend Dealer
Yes
Employees Worked With
Patrick J
May 10, 2022 -

Herb Chambers Chevrolet of Danvers responded

Hi Fabiana, thank you for taking the time to share your recommendation! We look forward to seeing you next time at Herb Chambers Chevrolet of Danvers!

May 06, 2022

Not pleased with upswell for alignment when no complaints and vehicle 1 year older and nothing about operation warranting problems. Also despite alignment and tire rotation one tire pressure low as I drove a More

by Rncecere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
You
May 09, 2022 -

Herb Chambers Chevrolet of Danvers responded

Dear Rncecere, I sincerely apologize that one of your tires had low tire pressure after we serviced your vehicle. Please visit our service department whenever you are in the area and we will put the appropriate air in the tire and make sure it is measuring correctly. Please know that our team members would not have recommended an alignment and tire rotation unless it was warranted. Perhaps, we should have better explained our recommendation. Thank you, Jim Klimas General Manager jimklimas@herbchambers.com

May 05, 2022

When I called to make an appointment for service, Scott was great! Very pleasant man and treated me great at my appointment 😊 More

by mtnest121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Marcinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for your review! We're so happy that Scott provided you with a positive experience! See you next time! - Herb Chambers Chevrolet of Danvers

May 03, 2022

Herb Chambers Always gives me personal knowledgeable service @ a fair price Frleindly professional service in a short amount of time !! More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 05, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for being a Herb Chambers Chevrolet of Danvers customer! It's our privilege to serve you and we look forward to seeing you at your next visit!

February 11, 2022

Staff are very professional. I trust their staff’s expertise and knowledge. They are very accommodating. More

by Joycehelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for your confidence in the Herb Chambers Chevrolet of Danvers team! We appreciate your business and look forward to your next visit!

February 09, 2022

This dealership has kept my truck in immaculate condition. I can always count on Great craftsmanship and genuine GM parts. I will not bring my truck anywhere else. More

by Dylan P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick in Service, has been excellent from start to finish. Very professional and Courteous
Feb 09, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for trusting the Herb Chambers Chevrolet of Danvers team with your truck, Dylan! We appreciate your continued support and look forward to your next visit!

January 31, 2022

I always feel very confident when I bring my truck in for service at Herb Chambers. They always do a great job all the time. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 01, 2022 -

Herb Chambers Chevrolet of Danvers responded

We're happy to hear it, Joe! Thank you for letting the Herb Chambers Chevrolet of Danvers team know that they've made this a great experience! We look forward to seeing you again!

July 23, 2021

Awesome people, not “car dealership” like at all. I am so impressed. Bobby in finance made it effortless and painless for us, Linda in registration was so quick, friendly and efficient. Doug, Scott, Luca, a More

by Jodi Fawcett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda, Doug, Scott, Luca, Greg
Jul 23, 2021 -

Herb Chambers Chevrolet of Danvers responded

Jodi, we can't thank you enough for this rave review! We look forward to passing it along to all of the teammates that you worked with! We hope you share your experience with friends and family! See you next time at Herb Chambers Chevrolet of Danvers!

May 01, 2021

I ordered a new truck and gave them a deposit over a year ago. They kept telling me it was being built. A year later still no truck and they told me they couldn't get it even though it was "being built". I More

by jkeljikian
Customer Service
Recommend Dealer
No
Employees Worked With
Kevin Fitzpatrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Herb Chambers Chevrolet of Danvers responded

Dear Mr. Keljikian, I am very sorry that Chevrolet discontinued building the Silverado LTZ in a double cab. Eduart our general sales manager and Kevin our sales consultant offered to order one for you in a crew cab, however, you decided that you did not want the crew cab model. Again, I apologize for Chevrolet doing this without any advance notice. Thank you, Jim Klimas - General Manager jklimas@herbchambers.com

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