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Herb Chambers Chevrolet of Danvers

Danvers, MA

4.7
494 Reviews
THE HERB CHAMBERS ADVANTAGE Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vacuum with every service Experience -Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
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90 Andover St Rte 114

Danvers, MA

01923

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Showing 494 reviews

December 17, 2022

Had my car serviced here, which went well. They do need to update their policies as my car was waiting for a while and they had to pull strings to get me a loaner to cover the time. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 19, 2022 -

Herb Chambers Chevrolet of Danvers responded

Hi Chris, We appreciate this feedback and will present this to the team. We hope you visit us again! Thank you! - Herb Chambers Chevrolet of Danvers

December 10, 2022

Mike at the intake desk was outstanding in his empathy, knowledge and responsiveness. And i have a Volt with an oddball problem, which they resolved, as this dealership always does in my experience. Smart, More

by delia_oconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at service desk, outstanding, effective
Dec 10, 2022 -

delia_oconnor responded

congratulations on the terrific service, attitude, and skill.

Dec 13, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for trusting Herb Chambers Chevrolet of Danvers with your business, Delia! We're so glad Mike and the team were able to assist you with your Volt and we look forward to serving you again next time. Take care!

December 06, 2022

The service agent Michael was absolutely superb. He had an extremely upbeat attitude from the moment he greeted me till the time I was finished. He took care of my service so quick I was shocke More

by absegal
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cashier was also very professional
Dec 07, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the fantastic feedback! We're thrilled to hear that Michael provided you with an excellent experience and we hope you'll be visiting our Herb Chambers Chevrolet of Danvers team again in the future. Take care!

Dec 07, 2022 -

absegal responded

I will definitely return to Herb Chambers Chevrolet, they have been my dealership of choice for years and Michael made my visit perfect , hopefully he’ll be working the next time I’m there and not on a day off.

November 16, 2022

Service was great Phillip was awesome they did everything on time. Great service center.. i always bring my truck to them. More

by dpicarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip S. Five star
Nov 17, 2022 -

Herb Chambers Chevrolet of Danvers responded

Phillip and the team thank you for being a loyal Herb Chambers Chevrolet of Danvers customer! We look forward to providing five-star care again in the future!

November 07, 2022

I have dealt with other repair centers in the past, but was impressed by the dedication of Oren and Matt. Oren understood we were going on vacation and made my car driveable so we could take my car. Matt More

by GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oren, Matt
Nov 08, 2022 -

Herb Chambers Chevrolet of Danvers responded

We are glad you had such a great experience visiting Matt and the team! We hope that you continue to enjoy every visit and look forward to making the next appointment a five-star experience as well! Thank you! - Herb Chambers Chevrolet of Danvers

November 06, 2022

The only dealership I’ve ever dealt with I have been a completely satisfied customer for ten years now why would I even bother to try someplace else More

by bback053
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave rouleau
Nov 08, 2022 -

Herb Chambers Chevrolet of Danvers responded

Wow, we're truly honored to receive your support! Thank you for trusting the Herb Chambers Chevrolet of Danvers team with your loyal business over the past 10 years. We look forward to serving you for many more!

November 03, 2022

Scott Lyons at 114 Danvers Chevrolet is a 5 star! We have had all our Suburbans serviced under Scott and he always has done an outstanding job getting us back on the road quickly and safely! After mo More

by biba1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
Nov 03, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for sharing your experience working with Scott at Herb Chambers Chevrolet of Danvers! We're honored to have you as a customer and look forward to working with you again!

October 14, 2022

During the 14 years that I have used Herb Chambers Chevrolet of Danvers for service there has never been a time when I have been disappointed. Each time Scott in the service area has taken care to More

by Gram
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
Oct 14, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for your review, Eileen! We're so happy that Scott has provided you with excellent service over the past 14 years! We appreciate you as a customer and look forward to seeing you next time at Herb Chambers Chevrolet of Danvers!

September 16, 2022

Have now leased and purchaed vehicles from this dealership. Sales and service are both excellent. We had a particularly quick, yet thorough and pleasant, experience with Clinton Gerrish while purch More

by Pennie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for trusting Herb Chambers Chevrolet of Danvers with your automotive needs! Clinton & the team look forward to seeing you next time!

August 30, 2022

Great customer service as always very friendly service and quick also very professional and efficient. Would.recommend it to everyone else happy to be able to share with everyone More

by paulb621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orias
Aug 31, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the fantastic feedback! We're honored to have you as a Herb Chambers Chevrolet of Danvers customer and look forward to your next visit!

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