Herb Chambers Chevrolet of Danvers

Horrible horrible service department. Brought my truck in a few times same issues. Under extended warranty. Had my truck for over a month, got rental and they only paid for 4 days, left m Brought my truck in a few times same issues. Under extended warranty. Had my truck for over a month, got rental and they only paid for 4 days, left me with paying over $1900.00 to enterprise. Truck brought back again same issues, to be told nothing is under warranty it’s maintenance work now. The worst service manager Jose! Plays games! Lies! Telling me he is getting deductions from his personal pay because extended warranty only wanted to pay for after market parts & he wouldn’t allow that! So he is paying the difference. This is not the end of me letting others know not to go here. I have service records & more for proof & so others will not make the same mistake going here! More

DO NOT GO NEAR SERVICE DEPARTMENT WITH YOUR VEHICLE! ! YOU WILL HAVE NOTHING BUT PROBLEMS!! ! YOU WILL HAVE NOTHING BUT PROBLEMS!! More

DO NOT GO NEAR THIS DEALERSHIP! ! THE SERVICE DEPARTMENT IS ABSOLUTELY NIGHTMARE!! STAY FAR AWAY! ! THE SERVICE DEPARTMENT IS ABSOLUTELY NIGHTMARE!! STAY FAR AWAY! More

Had a great experience did what they had to do. Only was there for an hour always asking for other things they can do for you. Only was there for an hour always asking for other things they can do for you. More

Very professional and they are very knowledgeable about their products and services. Michael in service is a great person to deal with never a problem. I would recommend herb chambers to anyone looking for their products and services. Michael in service is a great person to deal with never a problem. I would recommend herb chambers to anyone looking for a new car used or any service work. They come Highly recommend in my book. More

I needed new Kay’s asap and Mike Aragon’s in service bailed me out bailed me out More

Found my car parked outside after waiting 2-1/2 hours, for a hour and half job, why could service not notify me when job was complete? for a hour and half job, why could service not notify me when job was complete? More

Scott was great in the service department. He was efficient and prompt. Very professional. Would highly recommend He was efficient and prompt. Very professional. Would highly recommend More

I delt with Scott and have been dealing with him for years I’ve brought corvettes Cadillacs and fords there some I bought there some I didn’t he has always treated me good and just as important fixed th years I’ve brought corvettes Cadillacs and fords there some I bought there some I didn’t he has always treated me good and just as important fixed the problem. Definitely recommend him and Hurb Chambers. More

I found every aspect of Herb Chambers Chevrolet in Danvers to be incompetent from the sales manager to the finance person and especially the service department nobody really cares about the customer a Danvers to be incompetent from the sales manager to the finance person and especially the service department nobody really cares about the customer at all. It’s such a big company that they have plenty of customers and don’t need to make anybody happy. It’s all about doing a good enough job to get by there and for me they didn’t even come close. I would strongly recommend that you avoid the dealership there’s plenty of other good Chevy dealers and nice cars. More