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Herb Chambers Chevrolet of Danvers

Danvers, MA

4.9
482 Reviews
THE HERB CHAMBERS ADVANTAGE Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vacuum with every service Experience -Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
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90 Andover St Rte 114

Danvers, MA

01923

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Showing 482 reviews

November 20, 2024

All staff sales finance and customer service I believe all went above and beyond Miguel Martinez is a great salesman this is the second vehicle I have purchased from him More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miki
Nov 20, 2024 -

Herb Chambers Chevrolet of Danvers responded

James, we're delighted to hear that Miguel and the team at Herb Chambers Chevrolet of Danvers exceeded your expectations once again. Thank you for choosing us for your second vehicle purchase!

November 20, 2024

Service department is superb, Mike always treats me terrific and is the reason I keep going back More

by absegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
November 02, 2024

Addressed all my questions and work was completed in a timely manner. I would definitely recommend the staff in the service department for any service related questions. More

by vjpace16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 04, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for recommending our service department at Herb Chambers Chevrolet of Danvers! We're glad to hear that your questions were addressed and the work was completed promptly. We appreciate your support!

October 31, 2024

Kevin was professional, honest, and a pleasure to work with. He helped us find all the discounts we could qualify for. We didn’t feel unpleasant pressure and reached a fair deal. Really happy with our exp More

by Will44
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Herb Chambers Chevrolet of Danvers responded

Will, thank you for sharing your positive experience with Kevin and the team at Herb Chambers Chevrolet of Danvers! We're glad to hear that you found a fair deal without any pressure. Enjoy your new vehicle, and we appreciate your support!

October 11, 2024

It is always a pleasure dealing with Scott he takes care making sure all things are right and when I leave I have no worry More

by ajdsavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
Oct 11, 2024 -

ajdsavage responded

Thank you Scott always a pleasure

Oct 11, 2024 -

ajdsavage responded

Thank you

Oct 14, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind review! We're happy to hear Scott always takes such wonderful care of you & your vehicle and we'll be sure to let him know how much you appreciate his assistance. See you next time at Herb Chambers Chevrolet of Danvers!

September 30, 2024

Service staff are great and easy to deal with. I’ve never been disappointed. Thank you. More

by msherwoodpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Herb Chambers Chevrolet of Danvers responded

It's our privilege to serve you! Thanks for being a Herb Chambers Chevrolet of Danvers customer - we look forward to seeing you next time!

September 23, 2024

Everyone is cordial and helpful. Scott makes sure my car is well taken care of. More

by sunsmile_99
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
Sep 24, 2024 -

Herb Chambers Chevrolet of Danvers responded

Hi! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers Chevrolet of Danvers! We'll see you next time!

September 03, 2024

Joe Balesteri is a consummate sales professions & was a pleasure to work with as he stepped me through the Traverse RS options & the buy/lease alternatives as I neared the end of my 3-mos shopping for a 3- More

by russ.badessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Balesteri
Sep 04, 2024 -

Herb Chambers Chevrolet of Danvers responded

Russ, thank you for sharing your experience! We're delighted to hear that Joe and Alex provided such exceptional service at Herb Chambers Chevrolet of Danvers. Enjoy your new Traverse RS. We appreciate the recommendation!

August 23, 2024

Great service except that the advertised price was not the price I paid for. I was charged more and they did not vacuum the car as they were supposed to. More

by melabad47
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
Aug 27, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the feedback. We regret any pricing discrepancies or overlooked expectations you experienced during your visit. Your feedback is appreciated and will be shared with our team so we can ensure all our customers receive five-star service moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Eduart Lela - General Manager - elela@herbchambers.com

August 16, 2024

Everyone was so friendly and outgoing and made you feel welcome. The water bottles after in the car makes a great touch and feel like you are welcome and a friend not just a client or customer More

by Philhall0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ormiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Marcinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Herb Chambers Chevrolet of Danvers responded

We're delighted to hear you felt welcomed and appreciated the little touches here at Herb Chambers Chevrolet of Danvers. Thanks for sharing your experience!

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