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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

Warwick, RI

4.4
245 Reviews

245 Reviews of Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

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August 12, 2022

Completed the job on time and budget. Found a nice quiet place to work while waiting. Very friendly service. More

by Alfa 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna
Aug 12, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for taking the time to share your review! We look forward to seeing you next time! -Herb Chambers Alfa Romeo of Warwick

July 31, 2022

Everyone in the service department was wonderful! Pleasant and professional!!! I’ll be going back to this dealership!! More

by Jencheney0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat
Aug 02, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're happy to hear it! Thank you for trusting the Herb Chambers Alfa Romeo of Warwick service team with your vehicle!

July 30, 2022

Shawna was very helpful again. She is a pleasure to work with. You guys are very lucky to have her! More

by hinesz1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for sharing your 5-star review! -Herb Chambers Alfa Romeo of Warwick

July 20, 2022

The best service representative shawna I have ever dealt with very knowledgeable and kept me informed with all the work performed. More

by Mikes6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawna
Jul 21, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We agree that Shawna is the best, Mike! We hope that you come to visit us again next time you need service! Thank you! - Herb Chambers Alfa Romeo of Warwick

July 14, 2022

Overall service was excellent. Shawna was able to fit me in the schedule and have the service completed in a short amount of time. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawna
Jul 15, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for the excellent feedback, Joe! Shawna & the team look forward to serving you again in the future! - Herb Chambers Alfa Romeo of Warwick

July 12, 2022

Amazing customer service, immediate help, she’s always very helpful and always tries to get you the best service possible. Amazing! More

by Allenb1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna 5 stars, Andy 5 stars
Jul 13, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

This is great feedback for our team, Allen! Thank you for being a loyal Herb Chambers Alfa Romeo of Warwick customer!

June 29, 2022

Very accomidating customer service and efficient. Will definately return. Can't wait to see tge new showroom. More

by Lac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We’re delighted to get your 5 star review, Lac. Thanks! -Herb Chambers Alfa Romeo of Warwick

June 23, 2022

Shawna was extremely professional and super friendly to speak with. As soon as you walk in the door, she will go above and beyond for you from the start to finish. I was more than satisfied with the experi More

by Jlcondon92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna, I believe in service today was amazing. 5 stars
Jun 24, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Shawna and the team are thrilled you felt at ease working with us during your service visit! We hope we can continue to provide the same level of care next time! Thank you! - Herb Chambers Alfa Romeo of Warwick

June 22, 2022

Everytime i have had a service to be done or issues with my car i was able to go in and get my work done on it i have not had ola bad experience Shawna in service is always a big help and works on getting m More

by banks03d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna
Jun 23, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for trusting Herb Chambers Alfa Romeo of Warwick with your service needs! Shawna & the team look forward to your next visit!

June 22, 2022

Shawna was good at her job as the technicians but the service manager didn’t accomplish the job I asked and still made me pay for it, no discount or anything. Would have appreciated more a human relation More

by Nycc
Friendliness
Price
Recommend Dealer
No
Jun 25, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for sharing your experience. I'm sorry to hear of your frustration with the way our team approached the situation. I would like the opportunity to discuss the matter in greater detail with you, please contact me directly. We hope you would consider giving us another chance in the future. Thanks again, Neil Ferreira - General Manager - nferreira@herbchambers.com

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