Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center
Warwick, RI
245 Reviews of Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center
Service is friendly and courteous. They have made every effort to accommodate dates and times. They have made every effort to accommodate dates and times. More
Shauna is my service adviser at Herb Chambers Alpha Warwick. When I have service she has always been accommodating to my schedule. I do wait for my car in the showroom and Shauna makes sure I’m out i Warwick. When I have service she has always been accommodating to my schedule. I do wait for my car in the showroom and Shauna makes sure I’m out in a timely manner. Thank you Shauna. Also to the excellent service technicians. More
Shawna was fabulous; she handles multiple tasks and phone calls, and it can get crazy. I appreciated her sincere approach and the manner she handled my issue. Also, Noel is the best salesman I've dealt with; calls, and it can get crazy. I appreciated her sincere approach and the manner she handled my issue. Also, Noel is the best salesman I've dealt with; personable with a great, straight-forward personality. Thank you. More
I experienced a breakdown on Saturday afternoon with my 2014 XTS. Luckily, I was not far from the dealership. I arrived 1 hour before service closed. l figured there's no way they'll help me at 3pm on a S 2014 XTS. Luckily, I was not far from the dealership. I arrived 1 hour before service closed. l figured there's no way they'll help me at 3pm on a Saturday... I said, "you close in an hour!", Aj's response "It doesn't matter, we're going to help you". He had the car diagnosed immediately and put me in a loaner until the repair was completed. I have worked in car dealerships for 13 years. I have never seen or experienced such professionalism and empathy. The gentleman that pulled the loaner up was incredibly courteous as well. I can not explain how satisfied I truly am. Thank you to Aj, and the amazing service team. Herb is lucky to have you all. More
Shawna in your service dept is incredible, she kept me informed on the status of my vehicle while it was there the recall. Great customer service and very knowledgeable . informed on the status of my vehicle while it was there the recall. Great customer service and very knowledgeable . More
Maintenance service department was great. I was able to wait for my vehicle while it was getting its oil change and inspection. I spent a minimal amount of time waiting for my vehicle. I was able to wait for my vehicle while it was getting its oil change and inspection. I spent a minimal amount of time waiting for my vehicle. More