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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

Warwick, RI

4.4
245 Reviews

245 Reviews of Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

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October 30, 2022

Service is friendly and courteous. They have made every effort to accommodate dates and times. More

by JPH100
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Cayouette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawna
Nov 01, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for your 5-stars! We look forward to seeing you at your next appointment! -Herb Chambers Alfa Romeo of Warwick

October 08, 2022

I dropped my car off, and it arrived as promised. The young lady was very helpfully $ 250 dollars for an oil change, rediculous. More

by Ted.adams48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi Ted, We appreciate you leaving us your honest feedback and are pleased to hear that your vehicle was ready as promised. We will take your comments into consideration with our team. Please reach out if you wish to chat with me personally about this. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com

October 06, 2022

Shauna is my service adviser at Herb Chambers Alpha Warwick. When I have service she has always been accommodating to my schedule. I do wait for my car in the showroom and Shauna makes sure I’m out i More

by Nan9261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna and Patrick , Noel Abi-Kharma
Oct 07, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thanks for the five stars! We're glad to hear that Shauna could assist you during your visit with us here at Herb Chambers Alfa Romeo of Warwick. We hope to see you back!

September 30, 2022

Great service. Oil change and software upgrade completed in about 1 hour (including car wash). More

by Matt A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna
Oct 03, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for your review, Matt! We're so happy that we provided you with a quick appointment! -Herb Chambers Alfa Romeo of Warwick

September 20, 2022

Shawna was fabulous; she handles multiple tasks and phone calls, and it can get crazy. I appreciated her sincere approach and the manner she handled my issue. Also, Noel is the best salesman I've dealt with; More

by Bogy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna Morrell, Noel Abi-Kharma
Sep 22, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for your 5-stars! We're so happy that Shawna and Noel provided you with an excellent visit! We appreciate your business and look forward to seeing you next time at Herb Chambers Alfa Romeo of Warwick!

September 16, 2022

I experienced a breakdown on Saturday afternoon with my 2014 XTS. Luckily, I was not far from the dealership. I arrived 1 hour before service closed. l figured there's no way they'll help me at 3pm on a S More

by Lindseyiacabbo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for sharing your experience! We're happy to hear AJ & the team took such wonderful care of you and we'll be sure to pass along these kind comments to them. Thanks again for the kind review and please don't hesitate to reach out if we can be of service again in the future! - Herb Chambers Alfa Romeo of Warwick

September 16, 2022

Maz (GM), Noel (Sales),, Shawna (Service) and the whole team make me feel part of the Herb Chambers family whenever I stop in. More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maz, Noel and Shawna
Sep 16, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for the kind review, William! We're grateful for your support and look forward to your next visit with us here at Herb Chambers Alfa Romeo of Warwick!

September 01, 2022

Shawna in your service dept is incredible, she kept me informed on the status of my vehicle while it was there the recall. Great customer service and very knowledgeable . More

by lmcamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna
Sep 02, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for the kind review - Shawna will be so happy to hear it! We hope our Herb Chambers Alfa Romeo of Warwick team can be of service to you again in the future!

August 31, 2022

Shawna was very helpful with any questions that I had. I’ve only had good experiences at Herb Chambers since buying my Alfa. More

by Bishops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna Morrell
Aug 31, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for the wonderful feedback! Shawna & the team appreciate your support and look forward to your next visit with us here at Herb Chambers Alfa Romeo of Warwick!

August 29, 2022

Maintenance service department was great. I was able to wait for my vehicle while it was getting its oil change and inspection. I spent a minimal amount of time waiting for my vehicle. More

by ITorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for visiting Herb Chambers Alfa Romeo of Warwick! We appreciate the positive feedback and hope we have the opportunity to serve you again in the future!

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