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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center
Warwick, RI
245 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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245 Reviews of Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center
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July 13, 2023
Herb Chambers Alpha Romeo and Maserati of Warwick is my go-to service center for my 2014 Maserati GranTurismo Sport. They are always expertly thorough and courteously provide me with options and timelines go-to service center for my 2014 Maserati GranTurismo Sport. They are always expertly thorough and courteously provide me with options and timelines. They are my Maserati M.D.. I wouldn’t think of taking my baby anywhere else. The sales staff are also quite amicable. They have lots of knowledge and are happy to share. I was there servicing my 2014, and they showed me the 2023, 6-cylinder Modena. It’s a new look for the GranTurismo, and is now on my radar. More
by AWild
Employees Worked With
Cory, Mohammad Almuhtaseb
July 07, 2023
Terrible Alfa Romeo service department. Dropped my car off and called and texted several times to find out when it would be ready and no answer or reply. Went there to see if it was ready a Dropped my car off and called and texted several times to find out when it would be ready and no answer or reply. Went there to see if it was ready and it was up on the lift and everyone went home. You would think for what they charge for service ($1357 for rear brakes) that they would have better customer service. They don’t even give loaner cars. Only buy a car here if you plan on not taking it here for service. More
by kerrifitz1217
Employees Worked With
Cory
July 06, 2023
Great customer service always there when you need them most important, very thorough. Nevertheless, I would recommend doing business with such a company. most important, very thorough. Nevertheless, I would recommend doing business with such a company. More
by Pperkins1967
June 30, 2023
Great service. I have had nothing but five star service. Everytime I have been to the dealership I have had nothing but five star service. Everytime I have been to the dealership More
by Dennis
May 23, 2023
This dealership is extremely disappointing. When you buy a high-end vehicle, you expect high-end service, and this is definitely not the case here. The area where you wait while your car is bei When you buy a high-end vehicle, you expect high-end service, and this is definitely not the case here. The area where you wait while your car is being serviced is dirty, used coffee cups on the table, the chairs are ripped, and the overall area is terrible. The smell of fried foods is evident because the sales people are eating at their desks. I had the unfortunate experience to have to use the restroom which was dirty and the room across the hall from the restroom has trash all over the floor and wires just hanging. I am used to a very different experience, it looks like this manager has just given up and could care less what the facility looks like. The herb Chambers administration should definitely do occasional checks on their facilities… Unless, of course, they don’t feel it is worth investing any money. I will trade this car in and go back to Mercedes in Tiverton where the service is excellent More
by Annhfournier
May 11, 2023
I recommend because it is the closest to my home However be aware of all contracts you sign. Purchased tire and rim contract after a discussion about if the rim was damaged due to curbing. Salesman in finan be aware of all contracts you sign. Purchased tire and rim contract after a discussion about if the rim was damaged due to curbing. Salesman in finance dept said yes it covers that. Only now finding out it does not. Also car had small scratch at time of purchase. Asked to have paint repaired. No the color was not available. Asked every time I went in for service and even called. Not available. Yesterday I was told it is on back order and told of a place where I could get it. Why shouldn’t I have been one of first in line to get it and dealership repair? Why do I now need to go find someplace with the color paint of my car? Asked to be put on the list for when it comes in. Told they don’t do that. I just need to continue to call More
by bonkngcle
Employees Worked With
Corey service dept
