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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center
Warwick, RI
245 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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245 Reviews of Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center
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November 16, 2023
First trip to the service department and it’s right on par with the rest of this dealership….. Terrible! 11:30 am appointment for basic service and I’m told they are way backed up. You’ve been open for a par with the rest of this dealership….. Terrible! 11:30 am appointment for basic service and I’m told they are way backed up. You’ve been open for a little over 3 hours, what is going on here? This place is more lost than a fart in a fan factory! From sales to service, financing to management, I’d rather be bald walking up a hill than to visit this dealership on Bald Hill in Warwick. More
by Jeremy
Employees Worked With
November 16, 2023
Herb Chambers Maserati is my GoTo place for servicing my Maserati GranTurismo. Everyone there is a team for me! Maserati GranTurismo. Everyone there is a team for me! More
by AWild
October 26, 2023
Cory at Alfa Service, and Pat as HC Service Manager are absolutely knowledgeable and professional. Chambers is lucky to have them both. I have had nothing but amazing experiences with these two consummate absolutely knowledgeable and professional. Chambers is lucky to have them both. I have had nothing but amazing experiences with these two consummate experts. More
by SteveF
Employees Worked With
October 01, 2023
Cory got car in and out same day. Job well done! Only complaint is service light was on I couldn’t turn it off even with my vast experience. Cory said it was $100 fee to shut it off Job well done! Only complaint is service light was on I couldn’t turn it off even with my vast experience. Cory said it was $100 fee to shut it off(special tool need). I am a certified technician of most combustible engines! A basic Oil Change should be easily done and service light should be reset by owner. Very tacky surcharge from a person who spent a lot of money on your vehicle. 99% of people that buy Maserati take it to you for service wealthy people don’t change their oil. But the true enthusiast someone that understands the vehicle more than the other 99% shouldn’t pay for such a basic feature. sorry but this is how I feel. More
by George
Employees Worked With
September 26, 2023
I prescheduled my appointment online using the very handy scheduling tool. I was able to find a “special” for the service I needed and that was super handy, save me some $$ in the process. When I arrived at scheduling tool. I was able to find a “special” for the service I needed and that was super handy, save me some $$ in the process. When I arrived at the Alfa store I was greeted by Cody for my service appointment. He explained everything they would do for the service, I added another item i needed replaced, which Cody said was not a problem. I was a “Waiter” and the time is about what I expected. The car was delivered very clean. The service order didn’t include the technicians name or I’d have thanked him in this write up. One item I would like to see, I had an alignment performed and i would have liked to see an “as found” printout and an “adjusted” printout for my records. I had a great experience at this Alfa store and I will continue to have my car serviced there in the future. Thanks Cody. More
by roguegt03
September 14, 2023
Poor customer service. The service center is very unprofessional while they take forever to complete work. The excuse is always so many cars to be serviced, so a bigger ser The service center is very unprofessional while they take forever to complete work. The excuse is always so many cars to be serviced, so a bigger service center?The last Cadillac I’ll own. Taking my business back to my friends at Lexus of Warwick!!! More
by ThatLexusGuy
Employees Worked With
