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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

Warwick, RI

4.4
245 Reviews

245 Reviews of Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

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March 08, 2024

Very professional and took care of all my needs. Checked on other issues that needs to be taken care of. More

by babsadigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron, Cory Blue
Mar 11, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi Bab Sadigh! We're glad to know that you had a professional and thorough experience with us at Herb Chambers Alfa Romeo of Warwick. We always aim to go above and beyond for our customers! Thank you for your business!

March 01, 2024

Clean and freindly dealership wait time at a minimum large variety of vehicles and the wash car after service More

by Pdilernia61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aryana Batista
Mar 01, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi P Dilernia! We're happy to know that you had a positive experience at Herb Chambers Alfa Romeo of Warwick! We always aim for efficient service and a wide variety. Thanks for the feedback!

February 29, 2024

I can’t believe I paid for luxury services and it’s not worth it. The dealership place feels old and not updated. it’s not comparable to any other standard dealerships. Even a Toyota dealership would have More

by mikihe18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aron
Mar 11, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

I'm sorry to read about your experience with us. We strive for top-notch customer service and it seems we fell short during your visit. Your feedback is important, as it helps us in our continued development of our guest service experience and to consider facility improvements. I'd like the opportunity to discuss this with you if you're willing - please reach out at a time that suits you best. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com

February 06, 2024

Prompt service excellent job, would highly recommend to anyone. Was done the next day with no issues. More

by mrm143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maz Abdel Hafiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're glad to know you had a prompt and excellent service experience at Herb Chambers Alfa Romeo of Warwick! Your recommendation means a lot. Thanks for the review, we'll be here if you need anything in the future!

February 04, 2024

Aron is a wonderful addition to the service department. He was friendly, kind, courteous and knowledgeable. He made my service appointment smooth and painless. Unlike previous experiences, deal with Cory More

by Afern1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron M
Feb 05, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're glad to know that Aron made your service appointment smooth and painless at Herb Chambers Alfa Romeo of Warwick. We look forward to serving you again! Have a great day!

February 02, 2024

I arrived early and staff was kind enough to let me in (I was a "waiter"). They kept me informed throughout the process and spent the time to review other maintenance items they found. Very pleased with th More

by dougf14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron M.
Feb 02, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're glad to know that our service team at Herb Chambers Alfa Romeo of Warwick was able to accommodate you and keep you informed throughout your visit. We look forward to serving you again! Safe travels!

January 26, 2024

I had a great experience at the dealership. Picked up the car and it was as clean as when I purchased it. More

by patnais21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi! We're glad to know that you had a great experience at Herb Chambers Alfa Romeo of Warwick and that your car was in top shape! Thanks for sharing this positive feedback.

January 11, 2024

Pat my service tech was great. Took care of my car like it was his own More

by bonkngcle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Napolitano
Jan 12, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're thrilled to hear that Pat provided excellent service and cared for your car as if it were his own at Herb Chambers Alfa Romeo of Warwick!

January 10, 2024

For the price of the vehicle, poor showroom and service area. When I first called about my battery I was told needed to wait nearly a month to bring it in as it was running. 2 days later it was completely More

by jcouri036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who was there when I picked it up. He was very nice, Cory Blue
Jan 16, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We truly apologize for your recent experience with your vehicle and our service department. We strive for excellence in all areas, so it's disappointing to learn that we let you down. We understand how frustrating this situation must have been and will learn from what occurred here. Please reach out at a time convenient for you so we can discuss further steps that may be needed to ensure a full resolution to any outstanding issues. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com

December 16, 2023

My experience with both sales process and service experience has been very good. Staff is friendly and welcoming. More

by DaveZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maz Abdel Hafiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Blue
Dec 18, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi DaveZ, We're glad to know that your experience with our sales and service teams at Herb Chambers Alfa Romeo of Warwick was a positive one. Thanks for sharing!

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