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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

Warwick, RI

4.4
245 Reviews

245 Reviews of Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

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September 18, 2021

Prompt professional top service each time it is needed. All is explained and never hurried More

by Kl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time!

September 11, 2021

Anthony was pleasant on the phone and very accommodating to my needs. Unfortunately, when their tech rotated my tires they failed to realize my tires were directional and now all my tires are on backwards a More

by Aaron Torrefiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
Sep 28, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Aaron, We're disappointed to hear about this and would like to help resolve your concerns. Please contact me to discuss this. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com

September 11, 2021

I called Herb Chambers Maserati on a Friday morning. I was connected to Anthony and Emily who were very accommodating and professional. I was able to obtain a same day appointment. They kept me updated More

by Kate G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Emily
Sep 13, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for your great feedback and five-star rating, Kate! The Herb Chambers Alfa Romeo of Warwick team is thrilled to hear we've done such a great job helping you feel at home during your visit! We hope you come back to see us for your next service appointment!

September 11, 2021

Prompt serviceShowroom NGNo coffee, need new showroom Prompt service Showroom NG No coffee, need new showroom and Amenities. Not enough inventory, Thats it Thats It Thats it Thats it thanks Servi More

by Daveresq
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Daveresq responded

Done

Sep 14, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for taking the time to share this feedback - it is very much appreciated and we hope to see you again next time!

August 31, 2021

I had a sunroof and overhead console lights that weren't working on my 2018 Stelvio, My car was scheduled conveniently and both issues were resolved promptly. Thank you Service Team! More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

It was our pleasure to serve you, Paul! Thank you for trusting the Herb Chambers Alfa Romeo of Warwick team with your Stelvio and please don't hesitate to reach out if there's anything else we can assist you with in the future!

August 25, 2021

Service was quick and car was returned clean. Friendly staff and communicated well. Could use a better waiting area. More

by DaveZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for the review and feedback. We appreciate you coming to visit us here at Herb Chambers Alfa Romeo of Warwick and hope to see you again next time. Take care!

August 24, 2021

We are very happy with the treatment we received in the Alfa Romeo service department. Anthony is very nice to work with. He awnserered all our questions and returned every message we left for him in a ver More

by Catlover
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you so much for the great review and five-star rating! The Herb Chambers Alfa Romeo of Warwick team appreciates your business and looks forward to seeing you at your next appointment!

August 19, 2021

Anthony represented the dealership excellently It was a yearly service and was done quickly and efficiently.,Great that mechanic went over the car and my Alfa was returned washed and cleaned. More

by howardtheguv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Howard, we are so proud to hear about how Anthony could represent Herb Chambers Alfa Romeo of Warwick for you. Thank you!

August 10, 2021

Should change name “…of PROVIDENCE” Needs an upgraded Should change name “…of PROVIDENCE” Needs an upgraded showroom for Maserati-Alfa Romeo More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We appreciate your honest feedback, Steve! We hope to see you again soon! Thanks for being a customer!

July 09, 2021

Anthony is service manager was very accommodating and helping us get two new front tires for my Maserati on short notice so we could return to Michigan as planned. More

by rpschnee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're so glad our team made this a five-star experience! Thank you for your great review! - Herb Chambers Alfa Romeo of Warwick

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