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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

Warwick, RI

4.4
245 Reviews

245 Reviews of Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

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January 06, 2022

The service department was fantastic to note and address my concerns for a few issues with my Stelvio. Shawna was amazing to check for warranty coverage, schedule an inspection and explain all the findings More

by lah279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shauna
Jan 07, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for taking the time to share your experience! We're so glad you enjoyed your visit with Shawna & the team here at Herb Chambers Alfa Romeo of Warwick and we look forward to serving you again in the future. Take care!

December 31, 2021

Didn’t fix the problem. Never called us to find out what the problem was More

by Christia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ Pulvie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're disappointed to hear about that, Christia. We'd like to help resolve these concerns. Please reach out to me to discuss this in more detail. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com

December 25, 2021

Maserati has been very accommodating to us.We are family.Love Maz !!!! Pat in service is great and his staff are all personable.Great job!!!!! More

by Karen.rangerover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maz, David Card, Michael DiMaio
Dec 28, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for rating us five stars, Karen! We're glad Maz and Pat have provided such excellent care to you during your visits to Herb Chambers Alfa Romeo of Warwick! We look forward to seeing you next time!

December 24, 2021

The service department was very professional and very helpful. My car was serviced while I waited. When finished with my first service the tech found a issue with the car and came right over and explaine More

by Innercity.ks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat
Dec 27, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Our service team is glad you had such a positive experience! Thank you for taking the time to leave Herb Chambers Alfa Romeo of Warwick this awesome five-star review! We'll see you on your next visit!

December 21, 2021

Terrific customer service.I had 40,000 mile service on Terrific customer service. I had 40,000 mile service on my vehicle. Wonderful experience from booking up through the end. Service manager Pat was More

by Scott R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi Scott, thank you for your review! We're so happy that Pat and our team earned your business! We look forward to seeing you next time! -Herb Chambers Alfa Romeo of Warwick

December 08, 2021

All modern cars are safe, efficient and comfortable and in the same price range there is no much difference for a non-professional driver. But the quality of service at the dealership is a totally differen More

by Snegovdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maz, Noel Abi-Kharma
Dec 09, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for recommending Noel, Maz, and the crew at Herb Chambers Alfa Romeo of Warwick! We're so lucky to have you as a customer!

December 04, 2021

Service department was very honest and communicative. Actually talked me out of doing an unnecessary repair. Left car in great shape. More

by Patrick.Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for the great review of our service team, Patrick! It was a pleasure having you visit us here at Herb Chambers Alfa Romeo of Warwick and we hope we have the opportunity to serve you again in the future!

December 03, 2021

Allowed me to get in within the week for a check engine light and even allowed me to come in early. Very upfront with the issues with my vehicle. More

by drecore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Rose
Dec 06, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for the great review! We appreciate you trusting Herb Chambers Alfa Romeo of Warwick with your vehicle and hope we can be of service to you again in the future!

December 03, 2021

Great service and accommodated my needs while waiting. It’s nice to get the car cleaned as a courtesy each time, too. More

by rsomerso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Abi-Kharma
Dec 06, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for visiting us here at Herb Chambers Alfa Romeo of Warwick! We appreciate your positive feedback and hope to see you again next time!

December 02, 2021

Emily, the service advisor, is very knowledgeable. I brought in my 2006 Maserati Gransport to be looked at. They did a great job and didn't push me to do any extra service jobs the car didn't need. W More

by Ponyup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Rose service
Dec 03, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for trusting Herb Chambers Alfa Romeo of Warwick with your Maserati Gransport! We're glad to hear Emily & the team provided five-star service and we hope to see you again next time!

Dec 03, 2021 -

Ponyup responded

Thank you!

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