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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick

Warwick, RI

4.7
605 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1441 Bald Hill Road, Rte. 2

Warwick, RI

02886

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Showing 605 reviews

August 26, 2023

Andy was professional, informative, attentive, and gracious. Maz was the icing on the cake! Great team here! Will have no hesitation in referring Andy to anybody looking to purchase an Alfa or Masera More

by esheridan2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maz Abdel Hafiz
Aug 29, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're glad to know that Andy and Maz were able to provide you with a great experience! We appreciate your kind words about our team, and we look forward to working with you in the future. If there's anything else we can assist you with or any other feedback you'd like us share, please don't hesitate reaching out. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com

August 25, 2023

The staff at Herb Chambers Alfa Romeo were consistently professional during my car buying process. Alex Pond was routinely accessible and personable, and he offered great detail about the vehicles I was in More

by AndrewG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bethanie Barbeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maz Abdel Hafiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Pond
Aug 29, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Andrew, it's great to know that Alex, Maz and Bethanie made your experience at Herb Chambers Alfa Romeo of Warwick a positive one. We appreciate you choosing us for your car needs and look forward to seeing you again in the future!

August 22, 2023

Wonderful experience with Andy and Maz. Answered all our questions. Attentive to details. Easy to talk to. Cannot be more positive. We highly recommend doing business with them. More

by Kgrady500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bethanie Barbeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maz Hafiz
Aug 23, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're so glad to know that Andy and Maz were able to provide you with a wonderful experience at Herb Chambers Alfa Romeo of Warwick. Thank you for recommending us, we truly appreciate it!

August 21, 2023

The sales process was thorough and complete. Alex provided great service, quickly solved a problem with the vehicle, maintained communication and was always respectful and helpful. Be never att More

by jduval22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Pond
Aug 22, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're glad to know that Alex and our team at Herb Chambers Alfa Romeo of Warwick provided you with a quick and efficient sales process. Thank you for choosing us! We'll see you next time. Have a great ride!

August 20, 2023

Excellent experience with the service. Cory is very friendly and responds quickly to various needs. The service is great from all points of view. More

by Mauri7622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're glad to know you had an excellent experience with our service team at Herb Chambers Alfa Romeo of Warwick! It's great that Cory was able to assist you promptly and effectively. Thanks for the review, we appreciate it!

August 19, 2023

Professional caring staff! Definitely a 5 star dealership we will never go anywhere else. Thank you Herb Chambers More

by JDutcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Cayouette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for the 5-star rating! We're delighted to hear that you had a great experience with our team at Herb Chambers Alfa Romeo of Warwick. We appreciate your support and look forward to serving your automotive needs in the future. Safe travels!

August 18, 2023

Excellent staff! Extremely professional and attentive to all that we needed. Would recommend to all. More

by Shahzad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bethanie Barbeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you, Shahzad! We're so happy the Herb Chambers Alfa Romeo of Warwick team provided such exceptional care to you! We hope you visit us again!

August 12, 2023

The whole staff treats every customer w/ perfect professionalism and respect , its a pleasure to purchase my cars from herb chambers maserati warwick ri. Soecial note to Maz and Andy !! They are so More

by SAPierce19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maz
Aug 14, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're delighted to know that you had a great experience with Maz, Andy, and our team at Herb Chambers Alfa Romeo of Warwick. Thank you for your kind feedback! We'll see you on your next visit. Have a great ride!

August 11, 2023

I am actually so upset with this dealerships lack of service that I am intending to trade the car in for a different make of vehicle. I will not drive an Alfa Romeo again. Alfa dealerships are few and f More

by Lindacampion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Linda, I'm sorry to hear that your experience with our team did not meet your expectations and will make sure we utilize this feedback to help improve our service moving forward. If you are interested in speaking with me, I welcome the opportunity to try and turn this situation around for us all. Please feel free to contact me directly at your earliest convenience. Respectfully, Neil Ferreira - General Manager - nferreira@herbchambers.com

Sep 06, 2023 -

Lindacampion responded

I am STILL waiting for a refund $1242.00. The parts were returned and I was told I would have to wait until they got a refund. This is just shy of a month now and NOBODY has reached out to say anything. The response from the General Manager is empty. I responded to him privately and never heard back from him. IT IS PAST TIME TO REFUND MY MONEY! I have traded the car in and will never do business with Alfa Romeo again but I will not stop until I get my money back!

Sep 27, 2023 -

Lindacampion responded

I am STILL waiting for a refund! I sent Neil Ferrari an e-mail 3 days ago and still no response. Mr. Ferreira - I have waited for weeks now to receive a refund from your service department. On August 5th I paid for two parts, invoice number 20341. Cory Blue knew that I would not be able to get the car back in until the end of August and ordered a part with a core fee of $1000 if I did not get the new part installed and old part returned by the end of August. That was really the last straw for me with the lack of service and any communication. I called and requested that the parts be returned for a full refund. I was told, six weeks ago, that the parts had been returned and a check was on the way. When I called two weeks later I was told that I would get a refund when Alfa Romeo service got their refund from the parts dealer. I still have not received a refund. Two weeks ago I tried calling Cory to check on the status of my refund. Five calls went straight to voice mail. When I blocked my caller identification he answered the first time, not a coincidence I am sure. Cory said he would check with the office and call me back. I still have not had a call back. More of my stellar service experience with Alfa Romeo.I have since traded my Stelvio in for a new Mercedes. They excel at customer service. I expect a full refund total of $1,242.00 for the two parts on invoice number 20341. This situation has been going on for far too long at this point. Please correct this situation this week. My next step will be to take legal action. Thank you, in advance, for your attention to this matter. Linda Campion Do not trust this dealership to respect you as a customer!

August 11, 2023

Had a great experience from the moment I walked in the door. Andy and mike were super helpful and accommodating. More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike messina
Aug 14, 2023 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi Sue, we're delighted to know that Andy and Mike provided you with a great experience at Herb Chambers Alfa Romeo of Warwick. Thanks for sharing your feedback!

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