Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick
Warwick, RI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The Best Car Buying Experience Ever! Buy your next car here We found the car online at Autotrader or cargarus, very shortly after we were contacted by Lauren to answer any questions. Then we came to an agreemen We found the car online at Autotrader or cargarus, very shortly after we were contacted by Lauren to answer any questions. Then we came to an agreement for the value estimated my trade in with Lauren and Jeff online and by phone. (Response time was always great). We had financing in place, but Kevin was able to find a deal better by over 1/2 a percent over my local lender. He had the deal approved in about an hour or less from when we spoke. We travelled over 3 hours to come to this dealership not knowing what to expect. Upon walking in the dealership, we were met by Harold, welcoming us by name before making to the receptionist desk. Lauren walked over to introduce herself. Kevin stopped in to Harold’s office to introduce himself and gather some documents from me to expedite the process. Jeff came an introduced himself before we left to ensure our satisfaction. Every member of the sales staff greeted us and asked us about our trip to the dealership, wished us a safe trip home, or commented on the car we were purchasing. It made it feel like the entire organization was truly working together to do every little thing they could to make our experience the best possible. The paper process at the dealership was very quick and easy. I kept waiting for the catch, but there was none. The payment I was told a few days before I made it to the dealership stayed the same as I was promised. The dealership had stepped up and gave me a little more for my trade in upon inspection of the car to make sure my goal was met. The car was detailed beautifully. Zero mechanical issues. No dings, dents or any visible imperfections. We truly would like to thank everyone at the dealership and the people that worked with us, and the people behind the scene we did not get to meet. We are in sales ourselves and know it takes a great effort from every person no matter what their title is to make a transaction like this go flawless. Thank you to everyone. Have a great Holiday Season. Donn & Linda More
High Quality Customer Service at unbelievable Prices My experiences at Herb Chambers Cadillac of Warwick has been nothing but excellent. From the moment you walk in you are welcomed and not harassed int My experiences at Herb Chambers Cadillac of Warwick has been nothing but excellent. From the moment you walk in you are welcomed and not harassed into buying a vehicle as experienced at some places I have been. The car salesman, managers and all the staff are professional and have wonderful personalities. The staff here go out of their way to accommodate you. I bought my first car here and the reason I keep on going back is because of the professional service that I get each time I go back. In a way you feel like family when you go there. They are very honest about the vehicles in terms of recommending which one will fit you and which one they feel will not. They make you feel like it's not all about selling but about the customer. They have made my buying experience exceptional. They take time to educate you on the numerous vehicles and features & truly help you in making a wise decision. I leave you with this. If you're looking for a car whether be a Cadillac or whatever it may be Herb Chambers is the only place that I will buy a car. More
OUTSTANDING SERVICE I was looking for a new Cadillac and I had already knew that Herb Chambers Cadillac of Warwick had quite an inventory, I had the pleasure of dealing w I was looking for a new Cadillac and I had already knew that Herb Chambers Cadillac of Warwick had quite an inventory, I had the pleasure of dealing with Harold as the salesman and also Neil the GM, I cannot tell you how they really went above and beyond to get me into a new Cadillac, they were so very nice and they really had to do quite a bit to get me a new Cadillac for what I wanted to pay per month. I did do some checking around at Long Cadillac and Diamond Cadillac, they were nice but they could not compare to what I was getting from Herb Chambers. Also, when I went to sign the papers and pick up the car, the business manager Kevin Barry treated me like I was a part of his family, he explained everything and I mean everything, he also went over my credit report, he wanted me to understand everything on the credit report besides the papers I was signing. They are all really great people, but besides that, they are going to do whatever it takes to get you into the car you want. Harold, Neil and Kevin Barry are just outstanding people they absolutely deserve recognition for such a great job, I am so very happy with everything. Basically what I want to say is, you have to give Herb Chambers Cadillac a chance at amazing you like they amazed me, I promise if you go there, that dealership will be your dealership forever!!!!!! Thank you Harold, Neil and Kevin!!!!!!!!!!!! More
NOT IMPRESSED This was our 1st trip to HCC and also our last. This was not our 1st buying experience at a dealership. I got the feeling right away that we were not This was our 1st trip to HCC and also our last. This was not our 1st buying experience at a dealership. I got the feeling right away that we were not a priority due to the fact that we weren't looking at NEW cars. We were lowballed on our trade-in and they refused to budge on the price of the used car we were interested in. They were "friendly" enough, but didn't really seem interested in making us happy. We expected more from a "big name" dealership. The car had "blizzak" winter tires, for which we told them that those were not all-season and that we expected them to change them...OVERRULED! There was only a single key at delivery, and we were told that the "key guy" only came on Monday afternoons, and that we would have to accommodate HIS schedule which was a 2 hour window. We have put approximately 4000 miles on the car since buying it less than 5 months ago and there is a problem with the transmission now. Steve the sales manager, tells us that they're very sorry that it is not under warrantee anymore. Yes, we are upset...but we'll get the repairs done somewhere else and we will never forget to tell everyone how we were disappointed. We honestly did not expect that Herb Chambers Cadillac of Warwick would be run like a lowly used car lot!! More
Thank you for a great experience I purchased a 2012 GMC Terrain from Herb Chambers Cadillac in Warwick RI this weekend. It was such a pleasant experience. I found my car through Aut I purchased a 2012 GMC Terrain from Herb Chambers Cadillac in Warwick RI this weekend. It was such a pleasant experience. I found my car through Auto Trader. I went to their website to value my trade in and immediately received an email and a phone call from Victoria who was very nice and helpful. I live about an hour and half away and wanted to talk financing before I drove down there so Victoria put me in touch with Paul who was fantastic. Through phone and email we were able to get all of the financing details ironed out before I went to test drive the car. When we got to the dealership the car was already pulled up waiting for me. We met our Salesman Kenny who was also great and very knowledgeable. It was such a pleasure dealing with a great group of people. I felt like I mattered to them and I wasn't just a sale. I would definitely recommend your dealership to others. More
Sorry I have to write this This is my third car bought by Herb Chambers. This is my last Cadillac that I will get in the RI dealer. We are in the market for another Cadillac bec This is my third car bought by Herb Chambers. This is my last Cadillac that I will get in the RI dealer. We are in the market for another Cadillac because very poor service in a new car I will go straight to the Mercedes dealer in Natick. No comparison with the service and management team. I can believe is the same company. One is run like a gas station and the other one is the best in every department. It has been 6 months since I was at the Cadillac dealer because my trunk lock is broken, After many phone calls today I was inform that the piece has been there for 6 months. The car is blowing oil, Nobody called back, I bought a car with 1800 miles. I told to Leo the sales manager and I felt bully. If I can get out the car I will. No post sale service a lot. More
Heartfelt gratitude My folks are looking for a new car. George was outstanding, respectful and courteous and is the epitome of what a great salesman should be. My folks are looking for a new car. George was outstanding, respectful and courteous and is the epitome of what a great salesman should be. More
#1 in Customer Service I recently purchased a new ATS. George was my salesman. He made me feel like i was his only customer. I wasn't sure if I wanted to commit to makin I recently purchased a new ATS. George was my salesman. He made me feel like i was his only customer. I wasn't sure if I wanted to commit to making a purchase and I was just calling around to get prices. I called over to Herb Chambers Cadillac of Warwick and spoke to Kevin who was very helpful and informative. Kevin was the first person to pleasantly greet me at the dealership. He then introduced me to George and I was sold from there. The treatment I got from George was amazing. He made it a joy to buy a car. His fun friendly personality kept me entertained. He knew his stuff about all the cars. I had a million questions for him and he answered them all. The GSM Neil introduced himself to me. He was also very friendly and reassured me that I was in the hands of his best salesman. What an amazing team over at Herb Chambers. More
Best experience with Peter at Herb Chambers Cadillac Peter made the entire car buying process from start to finish worry free and effortless. I would recommend him to every and anyone who is looking for Peter made the entire car buying process from start to finish worry free and effortless. I would recommend him to every and anyone who is looking for excellent guidance in the process of looking for a great vehicle at an even greater price. Peter was respectful, efficient, friendly, and went above and beyond what any other car dealer has done for me. My entire car buying experience at Herb Chambers Cadillac in Warwick has been an awesome one. I will be sure to tell all of my friends and family about the fantastic service here. Peter even picked up my vehicle at the Lynnfield location and brought it to me. Both the experience, price, and treatment here could not be beat. Thank you Peter and thank you Herb Chambers! More
Best Dealership Ever! I would like to let everyone know how wonderful this dealership is. If it were not for Mario and Paul I would not be out of my last car and into a new I would like to let everyone know how wonderful this dealership is. If it were not for Mario and Paul I would not be out of my last car and into a new car that I absolutely love. Mario reached out to me to follow up on whether or not I was still looking to purchase a vehicle, I had not bought anything yet due to being so upside down in my car loan. I thought I was going to be stuck with my old car for at least another 3 years until it was paid off, but NOPE Mario and Paul were able to get me into a VERY NICE Toyota Camry Se. I love the car, and I love the fact that they did not forget about me. I can't say anything but positive things for this dealership. I have never seen anyone try so hard to please a customer. If you are looking for a dealership where you are a person and not just a commission you need to visit this dealership. I will definitely go back when I am ready to purchase another vehicle. Thank you again Paul and Mario!!! More