Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick
Warwick, RI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Update from my previous review I want to give an update to be fair. I did take my car to an automotive repair service to confirm the looseness in my steering! The mechanic noticed I want to give an update to be fair. I did take my car to an automotive repair service to confirm the looseness in my steering! The mechanic noticed that there is looseness in the steering specifically front left side. When I brought this info to Herb Chambers I was told since it passed MA inspection and it is “borderline” that they will not fix it! even though it was still under the original 30 day warranty period. HOWEVER, they did give me an additional 30 days for warranty but just for that specific steering issue. To see if it gets severe? The right outcome would have been or still to be for Herb Chambers to just fix the problem and it will make a lot of past issues go away and I can finally enjoy my Cadi! The other scenario is that they don't fix it then the fight continues or I just pay out of pocket to fix it. Wish me luck that Herb Chambers makes it right. This has been on going see my other review. More
Super Service Natalie Simoneau went above and beyond what a salesperson would do. Buying a new Escalade was the simplest transaction I have ever had buying a car. Natalie Simoneau went above and beyond what a salesperson would do. Buying a new Escalade was the simplest transaction I have ever had buying a car. She is wonderful and I would highly recommend More
Excellent Sales Service I ambled into the used car dealer showroom with little expectation and was met by Roberto De La Rosa. My preferred auto was a 2013/14 Mercedes C Class I ambled into the used car dealer showroom with little expectation and was met by Roberto De La Rosa. My preferred auto was a 2013/14 Mercedes C Class. But before we started looking for the Mercedes I found and noted a used caddy that looked lovely and could fit my budget. Then Roberto helped me look for the right Mercedes on the web. We found several but none that excited me either with color, mileage, intangibles or price. Then we came across a 2013 model with a unique brown color, fully loaded, 20,000 miles and a fair price; bingo! The car was in Boston at the Herb Chambers Mercedes-Benz dealership. Roberto called and the car was available. Roberto got me in touch with the sales department where I arranged to travel the 70 miles the next day. The car and everything about it turned out to be perfect for my wants and a real gem that looked like it had never been driven. During the sales process Roberto kept in touch with offers to help as needed. What stood out about Roberto was his grasp of my vision and his steady focus on achieving that vision. Along the way he asked the right questions and offered information vital to my process. And, when I asked he gave me his opinion. His demeanor was attentive, responsive and low key; qualities I value. At no time did I feel like he was trying to sell me something; an invaluable ingredient for a person in sales. What he did was always in service of me, the prospect. And, he is first, a gentleman. Wayne B Peacock, East Greenwich, RI More
Thank you Roberto My husband and I would like to thank Roberto de la rosa for assisting us with the purchase of our new Cadillac. He made our purchase very smooth and p My husband and I would like to thank Roberto de la rosa for assisting us with the purchase of our new Cadillac. He made our purchase very smooth and pleasant he found the perfect vehicle for us. This was a great experience thanks to Roberto More
Best of the Best!! I would like to give a Big Shout Out To Roberto, Jackie, & Lauren!! Roberto is so much more than a good Sales Consultant, he is now a friend! Jackie I would like to give a Big Shout Out To Roberto, Jackie, & Lauren!! Roberto is so much more than a good Sales Consultant, he is now a friend! Jackie was Super! She asked all the right questions and tailored an extended warrantee to fit my needs and budget!! Thanks Jackie!! Lauren is Awesome! She answered all my questions and concerns via phone & email and when I arrived at the dealership (from Boston) she introduced me to Roberto! In the future weather I decide to purchase a Cadillac or any other vehicle I will be back!! Thanx, Rich More
Best customer service! I am extremely impressed with the customer service at Herb Chambers of Warwick. Roberto was so helpful through the whole process! I would highly recom I am extremely impressed with the customer service at Herb Chambers of Warwick. Roberto was so helpful through the whole process! I would highly recommend!!! More
The dealer made sure my experience was a great one Roberto went out of his way to make sure my vehicle was perfect! I would definitely do business with him again! Great work all the way around! Roberto went out of his way to make sure my vehicle was perfect! I would definitely do business with him again! Great work all the way around! More
100% satisfied It was an absolute pleasure working with Natalie! She was completely professional and went above and beyond to make ensure the vehicle was the right f It was an absolute pleasure working with Natalie! She was completely professional and went above and beyond to make ensure the vehicle was the right fit. Very thorough! Thanks again Naltalie. More
Great Natalie Simoneas did a great job with us and we are so happy with her. She is so nices and friendly. She did everything to help us. Natalie Simoneas did a great job with us and we are so happy with her. She is so nices and friendly. She did everything to help us. More
Unprofessional.....don't stand behind their work Update on this.....I had to lower the review to one star because I couldn't do zero. I still say that Harold was great. But, in addition to the bumper Update on this.....I had to lower the review to one star because I couldn't do zero. I still say that Harold was great. But, in addition to the bumper mentioned below, I noticed that the rear defrost on the car wasn't working. I called saying I didn't think it was working - pretty soon after I bought the car,.......but, thinking that it was Herb Chambers and they stand behind their products, I said I would make sure.....I confirmed and eventually got it fixed. $300. (At this point, I hadn't even received the $100.....still haven't). I called and told them that I paid. crickets. Had to call several times. They finally agreed to $200 of the $500 I had to shell out. In summary. If you want a car that NEEDS $500 in work and you want to deal with a company generous enough to give you 40% of that. Otherwise, take your business elsewhere! I'm giving 2 stars because Harold, the sales guy, was outstanding. But, soon after purchasing my (used) car, I heard a noise when I hit any kind of bump. I live far away from the dealership, so I brought the car to a place near my house....they told me the dealership had painted the bumper and did not reattach the bottom. I said to go ahead and fix it.....I paid $200. I contacted Herb Chambers about reimbursement. They agreed to pay half. They sold me a car with an unattached bumper and they took HALF responsibility. How am I responsibility for a penny of this? I loved Harold. There's NO WAY Herb Chambers of Warwick (or, likely, any Herb Chambers) will get any more business from me. More