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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick
Warwick, RI
605 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 605 reviews
September 24, 2017
Perfect Aj, in service, is the reason I use this dealership for service. He is honest, timely, personable, and professional. It is also very accessible, i liv Aj, in service, is the reason I use this dealership for service. He is honest, timely, personable, and professional. It is also very accessible, i live and work in the area and service is open on weekends which is convenient for me. More
by Sardz10
Employees Worked With
September 23, 2017
Great New Salesman The salesman was not pushy or aggressive, he seemed to be really concerned that I was completely satisfied with my purchase. I would definitively rec The salesman was not pushy or aggressive, he seemed to be really concerned that I was completely satisfied with my purchase. I would definitively recommend him to a friend. More
by Janice
Employees Worked With
Brennan Daley was main person. I would rate Brennan a 10 out of 10, I was at the dealership a long time but it was a good experience.
September 19, 2017
My family referred me directly to Harold. I wanted to lease another Cadillac ATS and my sister and brother in law had just leased a new CTS and purchased a new ATS from Harold. My sister sugge I wanted to lease another Cadillac ATS and my sister and brother in law had just leased a new CTS and purchased a new ATS from Harold. My sister suggested that I contact Harold directly, I did so, and 2 days later I had the vehicle that I wanted. Thanks Harold, you did a great job and I appreciate everything you did in finalizing my new lease.. More
by Newport Jan.
Employees Worked With
September 19, 2017
Excellent Service each and every time! The Service Dept. team, beginning and ending with A.J. Pulvie is always terrific! I always tell my friends and associates that the main reason that The Service Dept. team, beginning and ending with A.J. Pulvie is always terrific! I always tell my friends and associates that the main reason that I buy Cadillacs at Herb Chambers is because of their exemplary service! Tom Jordan More
by thomaspjordan
Employees Worked With
September 19, 2017
Fast, Friendly, Curtious, Always a pleasure coming into Herb Chambers Cadillac of Warwick. Oil change and Tire Rotation was done quickly, Profesionally and for a decent price. Always a pleasure coming into Herb Chambers Cadillac of Warwick. Oil change and Tire Rotation was done quickly, Profesionally and for a decent price. AJ and the whole Service Team really makes you feel like part of the HC Family...not just a customer. More
by JAMES CHANDLER
September 18, 2017
No Follow up I was interested in a Cadillac CTS for some time. Stopped in to look at a few and Mike was excellent. He arranged for me to test drive a sedan and a c I was interested in a Cadillac CTS for some time. Stopped in to look at a few and Mike was excellent. He arranged for me to test drive a sedan and a coupe as I was undecided which way to go. After test driving the sedan I found the car of my dreams and he was very easy to deal with. I also dealt with Jeff the sales manager to finalize the deal. Mike Card was great in working out the finances and warranties. We scheduled the delivery the following day, as they needed to call my insurance carrier and finish paperwork. There was some oxidation on the side view mirror that was covered under warranty. Also the tech that changed the oil did not reset the oil life display in the car. I was told the display would be fixed and a mirror would be ordered and they will call in a few days with an update. I showed up at the dealership at the scheduled time and stood in an empty building for half an hour. Finally hunted down an office worker that said my salesman was out sick and she will find someone. Mike Card came in and said he would do the delivery. He asked if I called my insurance company. I told him no because I was told they were going to do it. We sat and called the insurance company. He then told me that he miss informed me about the Simonize warranty I purchased and that the warranty on the paint is only 7 years not lifetime as I was told the night before. Couldn't really do anything about it as the application was already on the car. Then when he was moving car out of the building he said that it needed gas and left the dealership to gas it up. As we sat in the car to go over all the features. It took some time to reset everything, as the previous owners contacts for phone were still loaded in memory as well as the radio station presets. I noticed the oil life was still not reset either and when I questioned it I was told to leave it as I would get a free oil change sooner. It took longer to do that than go over everything as it was a pretty rushed delivery at this point. Upon getting home I noticed a chip in the paint that was not there the night before when I test drove the car. I called the dealership but was put on hold several times for both David and Jeff. I received a voicemail from Mike Scarduzio the following day to apologize for not being there for the delivery. I tried calling back but was told he wasn't there. I tried again during the week and was told he was on vacation. I called David since he did the delivery and said he would be handling things in Mike's absence. He said that the chip will be looked at when I bring the car back for the other warranty repair on the mirror. He was going to find out when and get back to me. I never heard back from anyone. I called Jeff almost a week later to see about the work and he said the mirror is stuck in Texas due to the hurricane and they will follow up. I again brought up the chip in the paint and he said they would look at it when it comes in for the mirror repair. I called him back to ask about the inspection sticker for the car as I live in MA and the car has a RI sticker on it. At the time of sale he said he would tell me where I could take it in MA to get the sticker from one of their shops. I was told he just left the building so I left a voicemail. I never heard back. I called a few days later and again got voicemail. I left another message and never heard back. I still have not heard anything after a few days from my last message. When purchasing the car I received several calls from the dealer to schedule test drives and come in. Once the car was purchased no followed through on anything and no one has called. More
by DRamsey
Employees Worked With
Jeff Funaro, David Card, Michael Scarduzio
September 18, 2017
My Cadillac Service Mike in the service department was great to work with. I had to come back because parts had to be ordered for my car. He was very professional and was Mike in the service department was great to work with. I had to come back because parts had to be ordered for my car. He was very professional and was able to put me in a loaner both times. I am new to the area and will get all of my GMC cars serviced with Mike and his team. Thanks Steve Anderson More
by Steve
Employees Worked With
Mike Pacheco
September 13, 2017
Purchasing New Cadillac SUV My husband and I just went to look at the Cadillac SUV's. Herb Chambers had such a wide selection. We found just what we wanted and was able to test My husband and I just went to look at the Cadillac SUV's. Herb Chambers had such a wide selection. We found just what we wanted and was able to test drive it. The XT5 drove like a dream. Sales Associate, Max Browning, put together a deal we just couldn't pass up, hassle-free. We drove it home the same day. More
by nes118
Employees Worked With
Max Browning, Mike Pacheco
September 07, 2017
Great Excellent service by AJ. Always on the ball and conducive to customers needs. He goes above and beyond and is an asset to your organization Excellent service by AJ. Always on the ball and conducive to customers needs. He goes above and beyond and is an asset to your organization More
by Epullano
Employees Worked With
September 05, 2017
Periodic scheduled Oil Change and inspections I needed an oil change and received quick and efficient service as well as other inspections to make sure my vehicle was running optimally. AJ Pulvie I needed an oil change and received quick and efficient service as well as other inspections to make sure my vehicle was running optimally. AJ Pulvie was the service agent and Harold Cayouette who sold me the car always is available to answer my questions. More
by Don
