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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick

Warwick, RI

4.7
605 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1441 Bald Hill Road, Rte. 2

Warwick, RI

02886

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Showing 605 reviews

September 11, 2021

Anthony was pleasant on the phone and very accommodating to my needs. Unfortunately, when their tech rotated my tires they failed to realize my tires were directional and now all my tires are on backwards a More

by Aaron Torrefiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
Sep 28, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Aaron, We're disappointed to hear about this and would like to help resolve your concerns. Please contact me to discuss this. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com

September 11, 2021

I called Herb Chambers Maserati on a Friday morning. I was connected to Anthony and Emily who were very accommodating and professional. I was able to obtain a same day appointment. They kept me updated More

by Kate G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Emily
Sep 13, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for your great feedback and five-star rating, Kate! The Herb Chambers Alfa Romeo of Warwick team is thrilled to hear we've done such a great job helping you feel at home during your visit! We hope you come back to see us for your next service appointment!

September 11, 2021

Prompt serviceShowroom NGNo coffee, need new showroom Prompt service Showroom NG No coffee, need new showroom and Amenities. Not enough inventory, Thats it Thats It Thats it Thats it thanks Servi More

by Daveresq
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Daveresq responded

Done

Sep 14, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for taking the time to share this feedback - it is very much appreciated and we hope to see you again next time!

September 01, 2021

We have driven Mercedes-Benz (GLS and S class cars) for the last 15 years and decided to try something new. We were not sure that Maserati will match our needs, but after we met and spent time with Maz and More

by Snegovdt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maz 6 stars, Noel Abi-Kharma
Sep 01, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for this wonderful feedback! We appreciate you coming to visit us here at Herb Chambers Maserati of Warwick and are thrilled to hear that Maz and Noel had the opportunity to help you find the perfect vehicle. Thanks again for your business and please don't hesitate to reach out if there's anything else we can do for you!

September 01, 2021

I had a great experience with this dealership . Andy was knowledgeable and patient while helping me find the perfect car. He also kept me up to date everyday while waiting for an out of state registration. More

by mmacphail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy and Maz
Sep 01, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thanks so much for leaving the Herb Chambers Alfa Romeo of Warwick team your thoughtful review! We're so happy Jackie and Andy made the process so enjoyable! We know you'll love driving your new Stelvio and hope you reach out if you need anything!

August 31, 2021

I had a sunroof and overhead console lights that weren't working on my 2018 Stelvio, My car was scheduled conveniently and both issues were resolved promptly. Thank you Service Team! More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

It was our pleasure to serve you, Paul! Thank you for trusting the Herb Chambers Alfa Romeo of Warwick team with your Stelvio and please don't hesitate to reach out if there's anything else we can assist you with in the future!

August 25, 2021

Service was quick and car was returned clean. Friendly staff and communicated well. Could use a better waiting area. More

by DaveZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for the review and feedback. We appreciate you coming to visit us here at Herb Chambers Alfa Romeo of Warwick and hope to see you again next time. Take care!

August 24, 2021

We are very happy with the treatment we received in the Alfa Romeo service department. Anthony is very nice to work with. He awnserered all our questions and returned every message we left for him in a ver More

by Catlover
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you so much for the great review and five-star rating! The Herb Chambers Alfa Romeo of Warwick team appreciates your business and looks forward to seeing you at your next appointment!

August 24, 2021

I received great service from both Robelin and Jackie. The vehicle was as described, and there was no sales pressure at all. It was a very nice buying experience. More

by Edwyn Sheehan
Recommend Dealer
Yes
Employees Worked With
Jackie Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robelin Fernandez - 5 stars
Aug 26, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

It means so much to hear our team gave you such excellent care, Edwyn! Thank you for leaving the Herb Chambers Alfa Romeo of Warwick team your fantastic five-star review!

August 20, 2021

Noel was straight forward and easy to deal with. I will call him directly next time rather than shop online first. More

by Wdisney41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Abi-Kharma
Aug 20, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for your awesome feedback and review! We're happy to hear Noel and the Herb Chambers Alfa Romeo of Warwick team made this a five-star experience!

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