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Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick

Warwick, RI

4.7
605 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1441 Bald Hill Road, Rte. 2

Warwick, RI

02886

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Showing 605 reviews

January 14, 2022

Excellent service from Shawna! Very friendly and accommodating with requests. Also wonderful with scheduling! Highly recommend! More

by mshikashio
Recommend Dealer
Yes
Employees Worked With
Shawna
Jan 18, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for the wonderful feedback - Shawna will be so happy to hear it! We appreciate you trusting Herb Chambers Alfa Romeo of Warwick with your business and hope we have the opportunity to serve you again in the future!

January 09, 2022

Ordered an Escalade - was told the price was 6k over MSRP which is ridiculous already but I agreed to it so I stuck by it. Asked specifically when agreeing to it about my lease rate and was told by Melissa More

by SRL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neil Ferreira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Tahajian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Barboza, David Card
Jan 12, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Sean, Thank you for leaving your review for Herb Chambers Cadillac of Warwick. We apologize for this experience and assure you we take customer feedback seriously. I encourage you to reach out so we can discuss this in more detail. Thank you, Neil Ferreira General Manager, nferreira@herbchambers.com

Jan 12, 2022 -

SRL responded

Canned response from the guy that literally is the one who said “it’s my car and if you want it your gonna pay for it” directly to me. Comical lack of integrity

January 07, 2022

Excellent & quick service and assistance always explain clearly the problem and how they will handle More

by a.paolino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maz & Mo, Roberto Delarosa
Jan 07, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for taking the time to share this wonderful feedback! We appreciate you trusting the Herb Chambers Alfa Romeo of Warwick team with your business and look forward to your next visit!

January 06, 2022

The service department was fantastic to note and address my concerns for a few issues with my Stelvio. Shawna was amazing to check for warranty coverage, schedule an inspection and explain all the findings More

by lah279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shauna
Jan 07, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for taking the time to share your experience! We're so glad you enjoyed your visit with Shawna & the team here at Herb Chambers Alfa Romeo of Warwick and we look forward to serving you again in the future. Take care!

December 31, 2021

Didn’t fix the problem. Never called us to find out what the problem was More

by Christia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ Pulvie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're disappointed to hear about that, Christia. We'd like to help resolve these concerns. Please reach out to me to discuss this in more detail. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com

December 25, 2021

Maserati has been very accommodating to us.We are family.Love Maz !!!! Pat in service is great and his staff are all personable.Great job!!!!! More

by Karen.rangerover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maz, David Card, Michael DiMaio
Dec 28, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for rating us five stars, Karen! We're glad Maz and Pat have provided such excellent care to you during your visits to Herb Chambers Alfa Romeo of Warwick! We look forward to seeing you next time!

December 24, 2021

The service department was very professional and very helpful. My car was serviced while I waited. When finished with my first service the tech found a issue with the car and came right over and explaine More

by Innercity.ks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat
Dec 27, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Our service team is glad you had such a positive experience! Thank you for taking the time to leave Herb Chambers Alfa Romeo of Warwick this awesome five-star review! We'll see you on your next visit!

December 21, 2021

Terrific customer service.I had 40,000 mile service on Terrific customer service. I had 40,000 mile service on my vehicle. Wonderful experience from booking up through the end. Service manager Pat was More

by Scott R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Pulvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi Scott, thank you for your review! We're so happy that Pat and our team earned your business! We look forward to seeing you next time! -Herb Chambers Alfa Romeo of Warwick

December 08, 2021

All modern cars are safe, efficient and comfortable and in the same price range there is no much difference for a non-professional driver. But the quality of service at the dealership is a totally differen More

by Snegovdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maz, Noel Abi-Kharma
Dec 09, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Thank you for recommending Noel, Maz, and the crew at Herb Chambers Alfa Romeo of Warwick! We're so lucky to have you as a customer!

December 07, 2021

Awesome sales man, I appreciate Noel Alot, Went of a test drive and fell in love with the car right away! More

by Justinw923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Abi-Kharma
Dec 09, 2021 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

This is what we like to hear, Justin! We're so happy that Noel went above and beyond during your recent visit! -Herb Chambers Alfa Romeo of Warwick

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