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Herb Chambers Cadillac of Lynnfield

Lynnfield, MA

4.2
93 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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395 Broadway, Rte.1 North

Lynnfield, MA

01940

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Showing 93 reviews

October 13, 2020

Brian in sales was so helpful and very Informative. It was a quick and easy process! We are very happy with our experience at Herb Chambers Cadillac! More

by Balz6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kelly
September 17, 2020

I have owned over 80 cars,5 trucks, and 11 motorcycles. I have seen the worst Service Managers, and I have seen very good Service Managers. Michael Anagnos is the best at what he does, hands down. Not many c More

by papatrai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
March 11, 2020

Great Service I think Ted in sales and Mike in service are what you need in the car industry today. Two guys who get the job done !! More

by Peter GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Anagnos
September 18, 2019

Expectional I cant thank both Idelmy in sales and Corey in finance enough. They are extremely accommodating and professional, and personable! If it weren't for th More

by Plattyowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Idelmy Vasquez
July 17, 2019

Service and price I think MIKE and the overall service is absolutely phenomenal but the price for parts and labor is we way too high. I would have to be in a differ More

by Dj0225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
Jul 31, 2019 -

Herb Chambers Cadillac of Lynnfield responded

I am sorry that our pricing does not work for you. Perhaps, Mike can work with you on pricing on a case by case basis. And, thank you for complimenting Mike and our service department. Thank you, Jim Klimas, General Manager

February 25, 2019

The Service could not be worse My experience with the Service Dept. is not a good one. Multiple trips to fix the same issue. Then I was told my rear brake pads were going to be repl More

by Maineiac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Anagnos
Feb 25, 2019 -

Herb Chambers Cadillac of Lynnfield responded

Maineiac, I am sorry that our service department did not communicate with you appropriately when your vehicle was in for service. If you would like to allow us another opportunity please contact Mike Anagnos or Paul Bartlett in our service department. Thank you, Jim Klimas, General Manager.

December 17, 2018

Awesome Experience Just purchased my new car last week and I have to say it was a great and painless experience. I worked with Ted primarily he made the process complete More

by mjm_1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Banks
August 11, 2018

Awesome GREAT SERVICE FROM FIRST STEP INTO SHOWROOM TO LAST STEP DRIVING OUT WITH MY NEW CAR...DEVIN DID AN OUTSTANDING JOB ALONG WITH CODY...I WILL BE BACK A More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody and Devin, Cara Cooney
December 06, 2017

An incredibly classy dealership Ted Bouchard was absolutely wonderful to deal with-down to earth , absolutely no hard sell. He is a perfect gentleman and phoned me twice at home as More

by None MaryAnne HondaRidgeline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2017 -

Herb Chambers Cadillac of Lynnfield responded

Thank you, MaryAnne, for your review and compliments to our team! I am so happy to know that Ted was so helpful with your buying experience. Thank you again for your recommendation, and we hope you enjoy your new vehicle! Best, Jim Klimas, General Manager

October 10, 2017

Exceptional as Always! My husband and I have both bought cars from Herb Chambers ---we are on our 4th purchase in 10 years----(2 for him and 2 for me)----we will never buy c More

by Loyal Customer 101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Arsenault
Oct 10, 2017 -

Herb Chambers Cadillac of Lynnfield responded

A terrific guest experience is what we aim for each and every time and Walter is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your family's continued business and we look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager