Herb Chambers BMW of Sudbury - Service Center

Al is the best person I have ever met in the business and I have been buying German cars since 1977. Service is prompt and perfect and friendly and I am always treated like BMWs most important customer. I have been buying German cars since 1977. Service is prompt and perfect and friendly and I am always treated like BMWs most important customer. More

Great job everyone is friendly and welcoming. Everything I needed was taken care of in a timely manner with no issues. I would recommend to everyone I needed was taken care of in a timely manner with no issues. I would recommend to everyone More

I’ve been having my car serviced at BMW of Sudbury for over 6 years - have always had great customer service and quality car care. The video inspections is a great tool they use to keep you informed of yo over 6 years - have always had great customer service and quality car care. The video inspections is a great tool they use to keep you informed of your cars status and needs ! More

William Kramer was incredibly professional and super helpful. We had had some less then stellar experiences in the past and he renewed our faith in BMW of Sudbury. Thanks William! While we were wai helpful. We had had some less then stellar experiences in the past and he renewed our faith in BMW of Sudbury. Thanks William! While we were waiting for service (which was done when promised - thank you), Peter saw us looking at new cars and answered all of our questions on the spot. We liked him and will absolutely come to see him when we are ready to buy a new car. More

Karen was great, I am so glad that she was there, she guided me and my 540 thru our service visit, I love my car and have been driving BMW for the last 20 years, I was a little reluctant when I got there guided me and my 540 thru our service visit, I love my car and have been driving BMW for the last 20 years, I was a little reluctant when I got there seeing that my service adviser was no longer there but Karen eased my anxiety and made the trip a winner, thank you Karen and BMW of Sudbury! More

Mackenzie was professional and friendly even that I was Mackenzie was professional and friendly even that I was 30 minutes late for my appointment it wasn’t a problem. I had to drive all the way from Worce Mackenzie was professional and friendly even that I was 30 minutes late for my appointment it wasn’t a problem. I had to drive all the way from Worcester because BMW of Sudbury customer service is so much better from the one that’s close to me. More

Just had my 328i repaired at the BMW of Sudbury - water pump and thermostat, along with a few smaller things. The car had to be towed there without me. They received the car, sent a video examination of th pump and thermostat, along with a few smaller things. The car had to be towed there without me. They received the car, sent a video examination of the car, then followed up with an assignment. Repaired quickly and the service was exceptional. I recommend this BMW dealer. More

Had suspension work done on my 340GT along with normal maintenance and Almir is truly a pleasure to deal with - knowledgeable and responsive. Thank You maintenance and Almir is truly a pleasure to deal with - knowledgeable and responsive. Thank You More

Awesome service. Staffs are friendly, knowledgeable and timely. Arrangements of loaner vehicle is very easy and useful. Go go go go go go go go timely. Arrangements of loaner vehicle is very easy and useful. Go go go go go go go go More

I’ve been consistently pleased with my experiences with BMW Sudbury. My service advisor and the other staff are professional, courteous and responsive. Highly recommend! BMW Sudbury. My service advisor and the other staff are professional, courteous and responsive. Highly recommend! More