Herb Chambers BMW of Sudbury - Service Center

The whole experience was supremely professional and everything ran smoothly and the communications were more than well done which is critical in the dealer/client relationship. everything ran smoothly and the communications were more than well done which is critical in the dealer/client relationship. More

Friendly staff, excellent customer service, and quick and easy. This was my first time and I really enjoyed the experience. Definitely will be coming back here for any other work easy. This was my first time and I really enjoyed the experience. Definitely will be coming back here for any other work More

Excellent staff And amazing customer service!Pleased Excellent staff And amazing customer service! Pleased with the service they provide and I trust them. Love the video they provide showing the work th Excellent staff And amazing customer service! Pleased with the service they provide and I trust them. Love the video they provide showing the work that needs to be done More

This place is amazing. Great service and they keep you updated on your car. They sent me a video of the inspection. 10/10 recommend. updated on your car. They sent me a video of the inspection. 10/10 recommend. More

The service rep kept me apprised of the status as the work progressed, received an email from the tech containing a video assessment including next steps, with the service rep and the tech both being ver work progressed, received an email from the tech containing a video assessment including next steps, with the service rep and the tech both being very professional. More

All went as planned , so very happy with the entire process , all services were covered by warranty and the loaner car was clean and ready to go process , all services were covered by warranty and the loaner car was clean and ready to go More

I appreciate Mackenzie,my service advisor. She communicates throughout ,I give 5 stars because of her attention to detail. She makes the customer feel like a VIP . communicates throughout ,I give 5 stars because of her attention to detail. She makes the customer feel like a VIP . More

I bought my vehicle at Herb Chambers of Sudbury and prefer to get it serviced here even though there is another Dealership nearer to my house. The experience in all aspects, this dealership is excellen prefer to get it serviced here even though there is another Dealership nearer to my house. The experience in all aspects, this dealership is excellent and they make everything convenient and easy. Oulay Inthaphone was my Service Advisor and he was excellent and explained all the necessary issues and helped resolved them. My car once again feels great to drive and detailing was very good also. Many thanks! Also, Al Jonuz helped out after hours with the loaner - nice car! Thanks! More

Top notch phenomenal service , Oulay was very helpful , and on point w everything, smooth operations they have going at that bmw dealer , thank you again and on point w everything, smooth operations they have going at that bmw dealer , thank you again More

Everything it was great. I would like to thank Almir of BMW of Sudbury for his professionalism during the purchase of my 528 . He answered all of my questions and had incredible patience. BMW of Sudbury for his professionalism during the purchase of my 528 . He answered all of my questions and had incredible patience. More