Herb Chambers BMW of Sudbury - Service Center

People are very friendly and courteous. Service is very good and the waiting time is short. good and the waiting time is short. More

Terrific and knowledgeable service advisor Robert Cohoon, was able to fit us in on a priority basis, the video assessment of car condition and work needed was very insightful, and the prioritized quote was f was able to fit us in on a priority basis, the video assessment of car condition and work needed was very insightful, and the prioritized quote was fairly priced. Plus car was returned in spotless condition. More

My car was ready in time just as SA Oulay promised and he also nicely helped load/unload my summer tire/wheel set. also nicely helped load/unload my summer tire/wheel set. More

Bill and his team did a great job of turning my car around both fixing the issue and getting it back to me timely. around both fixing the issue and getting it back to me timely. More

Great service ethicMackenzie is fantastic as a service Great service ethic Mackenzie is fantastic as a service advisor. Their video diagnostic is awesome Great service ethic Mackenzie is fantastic as a service advisor. Their video diagnostic is awesome More

Hands down best BMW Dealership in Ma. Service is always great with customer satisfaction in mind. Ethan Blout is a great Service Manager. He follows up and stays on top of all service requests and repairs. great with customer satisfaction in mind. Ethan Blout is a great Service Manager. He follows up and stays on top of all service requests and repairs. More

Both Al the service manager and Mckenzie went out of their way to accommodate me with a loaner car on very short notice. Great communication and really made me feel like they cared. I’ve been going to t their way to accommodate me with a loaner car on very short notice. Great communication and really made me feel like they cared. I’ve been going to the dealership for many years they’re great Jim Keefe More

My regular service was done on Friday 12/10. All went well, everyone was very friendly. My car was ready as promised. well, everyone was very friendly. My car was ready as promised. More

Responsive and nice wait area. Loaner car was lovely to drive. Service manager Ethan informative drive. Service manager Ethan informative More

Service department is great, professional and prompt. I worked with Mackenzie several times; she was helpful and kept my updated about the status of my car. worked with Mackenzie several times; she was helpful and kept my updated about the status of my car. More