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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
946 Reviews
Call Service Center (508) 903-5300

946 Reviews of Herb Chambers BMW of Sudbury - Service Center

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January 22, 2022

Excellent service - Ethan went above and beyond what was needed (thank you!) and Ben was very polite and helpful. Wonderful experience. More

by Susie.lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben - driver, Ethan Blout
Report | Print
Jan 24, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Susie, thank you for your review! We're so happy that Ethan went above and beyond during your recent visit to Herb Chambers BMW of Sudbury! We appreciate your kind words, and look forward to passing this along to him!

January 22, 2022

Service is good. Clear about work to be done. Video camera of things to fix. More

by Jorge M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Jan 25, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback, Jorge! We hope we have the opportunity to serve you again in the future! - The Herb Chambers BMW of Sudbury Team

January 22, 2022

My service manager, MacKenzie, took care of me from beginning to end. She listened to my concerns and took care of everything to assure everything went smooth an on time..truly the best service experie More

by Doquit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Report | Print
Jan 24, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your feedback! We're so happy that MacKenzie took excellent care of you! See you next time at Herb Chambers BMW of Sudbury!

January 21, 2022

Ethan is best! I will choose this location again because of him. Really happy about the Service. More

by Sisi921218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Report | Print
Jan 24, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad Ethan was able to earn your business! Thanks for visiting Herb Chambers BMW of Sudbury. We look forward to seeing you again next time!

January 21, 2022

Herb Chambers BMW and Mackenzie, specifically, we’re outstanding in assisting me during my service call. Additionally, I had to leave on business while my vehicle was being serviced. Mackenzie made arra More

by Jre1894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Report | Print
Jan 21, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful review! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your vehicle and are happy to hear that Mackenzie provided you with exceptional service throughout this experience. Thanks again for the kind words and please don't hesitate to reach out if there's anything else we can assist you with us!

January 20, 2022

Friendly, professional service — very easy to make an appointment, respectful of your time, quality work. More

by Tony B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone I interacted with was terrific, John Majeika
Report | Print
Jan 21, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback, Tony! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and hope to see you again next time!

January 17, 2022

Great customer service as usual, good communication and friendly staffs. (To meet 15 words requirements) More

by annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Jan 19, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Annie, thank you for your 5-star review! See you next time at Herb Chambers BMW of Sudbury!

January 15, 2022

Amazing service support and professional worked delivered from Laura P and John M. Thank you so much. More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Perdomo, Manny D’Ambrosio, John Majeika
Report | Print
Jan 18, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review! We're so happy that Laura and John earned your support! See you next time at Herb Chambers BMW of Sudbury!

January 14, 2022

I ha an awesome and amazing service. Was well taken care of by the entire team. More

by EK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Report | Print
Jan 18, 2022 -

Herb Chambers BMW of Sudbury responded

We're so happy to hear this! Thank you for visiting our team here at Herb Chambers BMW of Sudbury. We hope to see you again next time!

January 11, 2022

Courteous service and no surprises. Good communication on service needs so I knew what to expect. More

by clf4man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Jan 12, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share this wonderful feedback! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!

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