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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
945 Reviews
Call Service Center (508) 903-5300

945 Reviews of Herb Chambers BMW of Sudbury - Service Center

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March 05, 2022

I am always happy with the service and they keep in touch with what they are doing. I had my oil changed and coolant topped off. I had them do the mini wash. My car looks brand new! Fabulous!! More

by Mary G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
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Mar 09, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad to hear the Herb Chambers BMW of Sudbury team gave you five-star care, Mary! Thank you for taking the time to leave us your great feedback and rating!

March 04, 2022

Very good experience with a simple recall related service. Good communication and no pressure for extras. More

by rburke570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
Report | Print
Mar 07, 2022 -

Herb Chambers BMW of Sudbury responded

This is great to hear! Thank you for coming to Herb Chambers BMW of Sudbury!

March 04, 2022

Great experience! The Staff is very friendly, Polite and helpful! My service adviser William is the best! Extremely thorough and knowledgeable! More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kramer
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Mar 07, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you, Andrew! The Herb Chambers BMW of Sudbury team is glad you enjoyed working with William!

March 03, 2022

Everything was seamless and I was kept apprised of the work. Nick Sullivan is very customer focused. More

by Gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
Report | Print
Mar 04, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you, Gayle! We're glad Nick gave you five-star care! - Herb Chambers BMW of Sudbury

March 03, 2022

Oulay is the reason I’m giving this review. He is trustworthy, competent and knowledgeable. Keep him and compensate him well! More

by Davidson-j
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
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Mar 04, 2022 -

Herb Chambers BMW of Sudbury responded

We appreciate your honest feedback! We will be sure to let Oulay know they've made such a great impression on you! Thank you for coming to Herb Chambers BMW of Sudbury!

March 02, 2022

Karen was complete, prompt, and swift in taking in the car and having it returned on time. More

by bankstk
Recommend Dealer
Yes
Employees Worked With
Karen I
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Mar 04, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your business and hope to see you again next time!

March 02, 2022

Always great place to go. Elmin is always very professional and I am always happy bringing my car there . Thank you Elmin More

by Saena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Peterson, Elmin Jonuz
Report | Print
Mar 04, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your confidence in the Herb Chambers BMW of Sudbury team! We're happy to hear that Elmin continues to provide you with such wonderful service and we look forward to seeing you at your next visit!

February 28, 2022

Great experience, starting with service advisor Mackenzie Ditomas, the thorough explanation from the technician and the curtesy of the whole support team. Thanks More

by pallifamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, missed the techs name, Mackenzie Ditomassi
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Mar 02, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review! We're so happy that Mackenzie and our team earned your business! See you next time!

February 28, 2022

John and MacKenzie were fantastic. I would strongly recommend contacting them if you have servicing needs. More

by Dan Emanuele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hayes, Mackenzie Ditomassi
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Mar 01, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Dan, thank you for sharing your experience working with John and MacKenzie and our team at Herb Chambers BMW of Sudbury! We look forward to seeing you next time!

February 27, 2022

Excellent customer service. They were able to squeeze me in for a service on short notice. Smooth experience in the dealership. More

by Arnob Bordoloi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
Report | Print
Mar 01, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad we were able to accommodate you! Thanks for visiting Herb Chambers BMW of Sudbury and please don't hesitate to reach out if we can be of service again in the future!

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