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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
932 Reviews
Call Service Center (508) 903-5300

932 Reviews of Herb Chambers BMW of Sudbury - Service Center

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April 04, 2022

Service was easy to schedule over the phone. Checked in quickly by desk staff and expertly handled by Bill in Service. A five star experience. More

by rdgarman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
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Apr 05, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the excellent review! We're happy to hear our team provided you with a five-star experience and we hope to see you again next time at Herb Chambers BMW of Sudbury!

April 03, 2022

They professionally helped to resolve an ongoing brake problem with my 2018 BMW 440I Xdrive. More

by Tony D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
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Apr 05, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad we were able to assist you, Tony! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

April 02, 2022

The Service Team upon check in was Attentive to me and my service requested. The lobby wait was minimal with comforts while I waited. More

by nicco202kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Apr 05, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for reviewing your recent visit! We appreciate your business and hope we have the opportunity to serve you again in the future! - The Herb Chambers BMW of Sudbury Team

March 28, 2022

Overall efficient and courteous service. They took the time to explain everything patiently and kept me updated about the car. More

by Aggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
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Mar 29, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad we had the privilege of serving you! Thanks for visiting Herb Chambers BMW of Sudbury and please don't hesitate to reach out if we can be of assistance again in the future!

March 28, 2022

Always great customer service. I've been taking my 340i to them since i've purchased it and have always been impressed. Service advisor John is great! More

by Steve S Beamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Report | Print
Mar 29, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting John & the Herb Chambers BMW of Sudbury team with your 340i! We're honored to receive your support and look forward to your next visit!

March 25, 2022

Efficient service for a recall exhaust issue. Bill and staff provided good customer service. Work was done quickly, and my vehicle was ready long before the requested time. More

by Phoebe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
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Mar 25, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the excellent review, Phoebe! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!

March 25, 2022

My BMW car service experience with John R was good. Highly recommend him for BMW services. More

by Ram
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
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Mar 25, 2022 -

Herb Chambers BMW of Sudbury responded

We're so happy to hear this! Thank you for trusting John & the Herb Chambers BMW of Sudbury team with your business. We hope to see you again in the future!

March 24, 2022

I always have a great experience here. Everyone is helpful and always doing an outstanding job More

by q.ivory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review! See you next time at Herb Chambers BMW of Sudbury!

March 23, 2022

All BMW dealers are expensive for service, so not rating this on price, however the Service Advisor Oulay was excellent. He was prompt, communicative, on the ball and timely. He was excellent. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Mark, thank you for taking the time to share your experience working with Oulay! We appreciate your positive experience, and look forward to seeing you next time at Herb Chambers BMW of Sudbury!

March 23, 2022

My adviser was very helpful, friendly and knowledgeable. Hope to work with him in the future. More

by Mehrdadghom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your kind words! We're so happy that our team took such great care of you! -Herb Chambers BMW of Sudbury

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