Herb Chambers BMW of Sudbury - Service Center

Awful. Very little communication and missed estimated completion time by 1 day. Very disappointing and disorganized Very little communication and missed estimated completion time by 1 day. Very disappointing and disorganized More

I’m blown away with the exceptional customer service from Elmin. Always professional and responsive. He goes above and beyond every time I bring my car in for service. He’s the best! Couldn’t be happier. Elmin. Always professional and responsive. He goes above and beyond every time I bring my car in for service. He’s the best! Couldn’t be happier. More

They are best! I will choose this location again because of him. Really happy about the Service. I will choose this location again because of him. Really happy about the Service. More

Brought in my vehicle for what I thought was a window regulator and turned out to be a sticking window seal from excess car wash wax. Not only was there no charge, but they washed and cleaned my vehicle regulator and turned out to be a sticking window seal from excess car wash wax. Not only was there no charge, but they washed and cleaned my vehicle as well. My advisor was Elmin Jonuz who could not have been more professional and informative. I have always been professionally treated at BMW Sudbury and always appreciate the excellent work they do and advice they provide. Jonathan K. More

Great people good place. Always keep you informed and updated on everything! My service advisor Ian was great! Always keep you informed and updated on everything! My service advisor Ian was great! More

My experience with the service department was excellent. Really like the video inspection of my car. Really like the video inspection of my car. More

The entire staff at this dealership is top notch. Service department is well run and efficient. It’s very easy to make an appointment, check your car in, and get a loaner if available. They update yo Service department is well run and efficient. It’s very easy to make an appointment, check your car in, and get a loaner if available. They update you during the process and review all work and suggested next repairs. The best dealership around. More

Service department is terrific! Ian provided excellent service today. The entire operation is very efficient. Ian provided excellent service today. The entire operation is very efficient. More

Al and the service department is top notch and couldn’t ask for better people and service. ask for better people and service. More

Best detail in years. Quite extensive And datail taken to see personal belongings are not put out of place Quite extensive And datail taken to see personal belongings are not put out of place More