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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
932 Reviews

932 Reviews of Herb Chambers BMW of Sudbury - Service Center

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June 16, 2022

They let me know exactly how long it would take and were very thorough. And the extra car wash was amazing! More

by Hairs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for reviewing your recent visit with the Herb Chambers BMW of Sudbury team! We appreciate your positive feedback and hope we can be of service again in the future!

June 11, 2022

Very accommodating with the loaner car, while my vehicle was being repaired. Service advisor and all the people at the dealership are friendly and polite. More

by drtdevita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jun 14, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the five stars! We hope to see you back here at Herb Chambers BMW of Sudbury for all of your future automotive needs.

June 10, 2022

We had a bit of a rough start initially, though more to do with the tow company dropping off in the wrong area and not notifying valet. Ian was very helpful and understanding once we got that straightened More

by bmw@oconnor.org
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hicks
Jun 10, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars! We're happy to know that Ian could help you out and ensure you had a positive experience. We hope to see you back here at Herb Chambers BMW of Sudbury for all of your future automotive needs.

June 10, 2022

Excellent service. Very efficient. They were able tonget me inbearlier than scheduled, and finished earlier than expected...particularly pleased as I was waiting at t More

by Mlester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Jun 10, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for visiting us here at Herb Chambers BMW of Sudbury! We appreciate your positive feedback and look forward to seeing you next time!

June 10, 2022

Elmin Jonuz is an excellent service advisor. I have a 2000 Z3 Roadster which needs TLC. Elmin was outstanding in locating the correct parts (not easy for an old car), installed and on time. I w More

by omariof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Jun 13, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review, Mario! We appreciate you trusting Elmin & the Herb Chambers BMW of Sudbury team with your Roadster and we hope we can be of service to you again in the future. Take care!

June 08, 2022

Always great people and great service. Have owned BMWs for 50 years and BMW of Sudbury has been the best! More

by JRaffaEsq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cote
Jun 08, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the five stars! We appreciate the kind words and we hope to see you here at Herb Chambers BMW of Sudbury for all of your future auto needs!

June 08, 2022

Excellent service and quick turnaround, good communication, work completed on time as promised. Overall nice experience. More

by gagis8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Jun 09, 2022 -

Herb Chambers BMW of Sudbury responded

This review means so much to us! Thank you for trusting the Herb Chambers BMW of Sudbury team with your vehicle! We will see you at your next appointment!

June 08, 2022

Fantastic service and very professional. They took my car in right away and Elmin Jonuz provided the best customer service. He was very professional and ensured that I was comfortable and ha More

by Hana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Jun 09, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share this wonderful review! We appreciate you recommending Elmin & the Herb Chambers BMW of Sudbury team to others and look forward to serving you again in the future. Take care!

June 07, 2022

This dealership is just amazing every time, quick in and out. Staff goes over and beyond every time especially Elmin Jonuz extremely knowledge and willing to get the job done right the first time. More

by Sanel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, Elmin Jonuz
Jun 08, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for reviewing us and rating us 5 stars, Sanel. We're pleased to learn that our team continues to be good at what they do! - Herb Chambers BMW of Sudbury

June 07, 2022

Personnel are always helpful, courteous and professional. They take the time to listen to your concerns and provide clear and understandable explanations of what needs to be done. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jun 07, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you, Diane! We appreciate your words and we look forward to seeing you here at Herb Chambers BMW of Sudbury for many more visits to come!

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