Herb Chambers BMW of Sudbury - Service Center
Sudbury, MA
932 Reviews of Herb Chambers BMW of Sudbury - Service Center
They do a good job and communicate very well. The video showing a diagnostic is very nice. The video showing a diagnostic is very nice. More
Very happy with the detailing done on my X5. The car was hand washed and clayed before being waxed The interior was spotless excellent job The car was hand washed and clayed before being waxed The interior was spotless excellent job More
This dealer has been very supportive since I purchased the vehicle 3 years ago. They are responsive to any needs and are great at communicating status. the vehicle 3 years ago. They are responsive to any needs and are great at communicating status. More
Very responsive and accommodating . They picked up my car and left a loaner wonderful service They picked up my car and left a loaner wonderful service More
I recently got a full service check/oil change done on my 2016 X3. Ethan Blount was my service advisor who was professional from start to finish and made sure I was well informed of the status of my car. I n 2016 X3. Ethan Blount was my service advisor who was professional from start to finish and made sure I was well informed of the status of my car. I needed tires and brakes for my vehicle in which I was given the cost and time it would take to do such work up front. Everything was done as promised and for the quoted cost. I was pleased! I also asked and paid for a full detail on my car (and not just the complimentary wash) Although my vehicles interior was impeccably clean I was disappointed that the exterior of my car was washed but had several water spots on the body and windows of my car. I had to towel it down once I got home. I’ve had better exterior washes when it was complimentary verses paying for a full detail. Otherwise, I had an overall positive experience at BMW Sudbury Thank you. More
Bill was awesome to work with. Kept me updated and arranged for my loaner when additional services needed to be performed in my car. I love the video thing from the technician too. Kept me updated and arranged for my loaner when additional services needed to be performed in my car. I love the video thing from the technician too. More