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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
932 Reviews

932 Reviews of Herb Chambers BMW of Sudbury - Service Center

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July 19, 2022

They do a good job and communicate very well. The video showing a diagnostic is very nice. More

by Rlsilver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your positive feedback! We look forward to seeing you next time here at Herb Chambers BMW of Sudbury!

July 15, 2022

Herb Chambers BMW of Sudbury is a great place to have your BMW serviced. Very professional and thorough. More

by tkannlong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Jul 15, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars! We hope to see you back at Herb Chambers BMW of Sudbury for all of your future automotive needs!

July 14, 2022

Very happy with the detailing done on my X5. The car was hand washed and clayed before being waxed The interior was spotless excellent job More

by JEFF.WEISBERG44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hicks, Jack Bolen
Jul 15, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the excellent feedback, Jeff! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your X5 and hope we can be of service again in the future. Take care!

July 13, 2022

This dealer has been very supportive since I purchased the vehicle 3 years ago. They are responsive to any needs and are great at communicating status. More

by rlx3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Jul 14, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your automotive needs and look forward to serving you next time!

July 09, 2022

Very responsive and accommodating . They picked up my car and left a loaner wonderful service More

by Melodytortosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Almir Jonuz, Robert Cohoon, William Kramer, Ethan Blout, Josue Bulux, John Majeika, Elmin Jonuz, Ian Hicks
Jul 11, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the fantastic feedback! Our team looks forward to serving you again in the future! - Herb Chambers BMW of Sudbury

July 09, 2022

Very prompt, professional, and courteous service. I am very impressed. The location is also very convenient. More

by flavin.jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Jul 11, 2022 -

Herb Chambers BMW of Sudbury responded

We love seeing 5-star reviews. Thanks, Jim! -Herb Chambers BMW of Sudbury

July 08, 2022

Bill was very responsive and communicated in a timely way. Good job all around and would certainly continue to use them. More

by Carichlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jul 11, 2022 -

Herb Chambers BMW of Sudbury responded

We had a great time working with you, too! Thank you for coming to Herb Chambers BMW of Sudbury!

July 07, 2022

The best. Thank you Ian 🙌 I am very satisfied with BMW in Sudbury.A company of excellence. More

by Ariany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hicks
Jul 07, 2022 -

Ariany responded

Great Dealer .

Jul 07, 2022 -

Ariany responded

Thank you all for the best costumer service 🙌

Jul 08, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Ariany, thanks for the five stars! We're honored to hear that Ian could assist you and we hope to see you back at Herb Chambers BMW of Sudbury for all of your future auto needs!

July 05, 2022

I recently got a full service check/oil change done on my 2016 X3. Ethan Blount was my service advisor who was professional from start to finish and made sure I was well informed of the status of my car. I n More

by Cathy S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Jul 07, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Cathy, thank you for taking the time to share your experience working with Ethan at Herb Chambers BMW of Sudbury! We're so happy that everything was done as promised, and provided you with an efficient service visit! We look forward to seeing you next time!

July 05, 2022

Bill was awesome to work with. Kept me updated and arranged for my loaner when additional services needed to be performed in my car. I love the video thing from the technician too. More

by kenchua802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jul 07, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars, Ken! We're glad to hear that Bill could assist you during your time with us here at Herb Chambers BMW of Sudbury. We hope to see you back here for all of your future auto needs!

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