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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
932 Reviews

932 Reviews of Herb Chambers BMW of Sudbury - Service Center

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August 04, 2022

This was my first time at Herb Chambers in Sudbury. I received a very warm welcome when dropping off my car. I was kept informed of the repair progress and found the on-line check out process very effi More

by wildoakpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Aug 05, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars! We're glad to hear that your visit here at Herb Chambers BMW of Sudbury was such a positive one. We hope to see you back!

August 03, 2022

Was up from the NYC area and got a flat tire … needed to get back on the road home asap. Tim was my service adviser and located the tire (not an everyday run flat size), had it brought to the dealership and More

by VIncent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy (Service Dept)
Aug 04, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience, Vincent! We're so glad Tim was able to help you out and we hope the rest of your trip went smoothly. Take care! - The Herb Chambers BMW of Sudbury Team

August 02, 2022

It was a great experience in BMW of Sudbury, MA. The staff are professional and kind. The waiting room is nice. When I get the car in 2 hours, it is even cleaned inside. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Aug 03, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting the Herb Chambers BMW of Sudbury team with your service needs! We appreciate your kind feedback and look forward to seeing you next time!

August 01, 2022

The service and overall experience was fantastic, John went above and beyond. I would highly recommend! More

by M340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Aug 03, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback about your recent experience with the Herb Chambers BMW of Sudbury team! We're happy to hear Josh exceeded your expectations and we hope we have the opportunity to serve you again in the future. Take care!

August 01, 2022

Elmin Jonuz was very helpful with making a decision for repairs on my 2013 X1 and organizing a newer model loaner to check out. It will make my new car buying much easier. Thank you. More

by mvsd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, John Majeika, Elmin Jonuz
Aug 02, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! We're happy to hear Elmin took great care of you during your recent visit here at Herb Chambers BMW of Sudbury and we hope we can be of service to you again in the future. Take care!

July 23, 2022

This was my first time servicing my car at BMW Sudbury. Everything from start to finish was so easy. From working with the service staff to the technician, there were no surprises and constant communicatio More

by Stephbeth1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas J, John Majeika
Jul 25, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for recommending our team at Herb Chambers BMW of Sudbury! We're so happy that we provided you with excellent communication throughout your entire experience! We look forward to seeing you next time!

July 21, 2022

Usually take my car in for regular service. Recently went in for oil change and tire service. Very satisfied with the quality of service and detailed care received. They have recently start More

by B2MISHRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jul 28, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the review and feedback. We appreciate you trusting Herb Chambers BMW of Sudbury with the care of your vehicle, but are disappointed to hear you're not satisfied with our detailing service. If there's any specific feedback you'd like to share so that we can work on improving, please feel free to contact me directly. Thanks again, Pranav Gill - General Manager - pgill@herbchambers.com

July 20, 2022

John in service does a great job, always top tier professionals at BMW Sudbury, highly recommended More

by Jpietsch28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R
Jul 21, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting Herb Chambers BMW of Sudbury with your service needs! John & the team look forward to your next visit!

July 19, 2022

Good experience, willing to re schedule my visit ahead of originally scheduled time Pleasant environment More

by Ergo1929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hicks
Jul 20, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful review! Your business is much appreciated by all of us here at Herb Chambers BMW of Sudbury and we hope to see you again in the future!

July 19, 2022

Excellent and quick service great communication i will do business with you in the future thank you More

by BMW X5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon, Ethan Blout
Jul 19, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars! We're honored to hear that your visit with us was such a positive one and we hope to see you back at Herb Chambers BMW of Sudbury for all of your future automotive needs!

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