Herb Chambers BMW of Sudbury - Service Center

Pleasant friendly atmosphere Service Tech was great spent much time explaning how to reset the tires. Didn't have to wait long for service much time explaning how to reset the tires. Didn't have to wait long for service More

My service manager, Maura Lee, was great to work with. Her communications were clear, timely, and friendly. Bryan, the tech doing the work, also communicated clearly. I got the information I needed to Her communications were clear, timely, and friendly. Bryan, the tech doing the work, also communicated clearly. I got the information I needed to make important decisions. I was glad to get the results of the safety inspection. More

Car was ready right on time as promised, service manager was very personable and pleasant. was very personable and pleasant. More

I would give a zero if I could. . I hit a pothole, called the day before, I have tire and wheel protection so should have been an easy fix . 4 hours later I left the dealership. S . I hit a pothole, called the day before, I have tire and wheel protection so should have been an easy fix . 4 hours later I left the dealership. Service manager is clueless. Asked 2 people to not wash my car because I have a plate that bends ,they washed the car and broke the plate . Drive anywhere but here for service . More

I would like to express my sincere gratitude for the exceptional service that you provided me with. Your team went above and beyond to ensure that my needs were met, and I couldn't be more pleased with exceptional service that you provided me with. Your team went above and beyond to ensure that my needs were met, and I couldn't be more pleased with the outcome. The professionalism, knowledge, and efficiency displayed by your staff were truly impressive. Your attention to detail and willingness to answer my questions was greatly appreciated. More

He delivered. I am used to Robert because he has been taking care of my car for 4 years but I can't complain about the new person as well. They do an amazing job a I am used to Robert because he has been taking care of my car for 4 years but I can't complain about the new person as well. They do an amazing job and their cashiers have improved on their customer service. More

I have hated taking my car to a dealership for years. Not the case with HC Sudbury. The service is very efficient. Like the video update that arrives as a text. And the dealership facility is spacious, c Not the case with HC Sudbury. The service is very efficient. Like the video update that arrives as a text. And the dealership facility is spacious, clean and comfortable. Not a depressing experience. I might even say it’s enjoyable. More

Best service provided by Oulay . Thank you for providing outstanding service every time.I will refer this dealership to all my friends and family.***** Thank you for providing outstanding service every time.I will refer this dealership to all my friends and family.***** More

Service advisor very good. As best I can tell repair work is also good. Except for price I am happy. As best I can tell repair work is also good. Except for price I am happy. More