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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
932 Reviews

932 Reviews of Herb Chambers BMW of Sudbury - Service Center

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March 30, 2023

Maurah was very knowledgeable about the engineering related to my service and provided very clear communication and explanations. More

by bobm
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Apr 03, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear Maurah was helpful to you during your visit! Thanks for trusting Herb Chambers BMW of Sudbury with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

March 30, 2023

The people working here are always pleasant to deal with. My experiences are usually positive. More

by robinwlevy
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for being a Herb Chambers BMW of Sudbury customer! We appreciate the kind feedback about our team and look forward to seeing you again next time!

March 28, 2023

Travis was super helpful and knowledgeable. I came in without an appointment and he was able to diagnosis the issue and secure me a loaner very quickly. Elmin was also very helpful in the proce More

by M550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmin Jonuz
Mar 30, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear that Travis & Elmin took such great care of you! Thanks for trusting Herb Chambers BMW of Sudbury with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

March 26, 2023

I have a great experience every time I have my BMW X3 serviced at Herb Chambers BMW of Sudbury. They are first rate. More

by Joseph W. Ambash
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Herb Chambers BMW of Sudbury responded

Joseph, thank you so much for trusting the Herb Chambers BMW of Sudbury team with the care of your X3! We appreciate your kind comments and look forward to your next visit!

March 24, 2023

Excellent experience as always! Communication excellent- kept me updated regarding my cars status and explained any change orders More

by JenR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Mar 27, 2023 -

Herb Chambers BMW of Sudbury responded

We are so glad your visit could earn us five stars, Jen! Providing you with the best experience is what we're all about and we look forward to seeing you again! Thank you! - Herb Chambers BMW of Sudbury

March 23, 2023

Alisha at BMW of Sudbury was a great service advisor! She was professional, sincere, and pleasant to work with! More

by hisakojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind comments - Alisha will be thrilled to hear them! We appreciate you visiting us here at Herb Chambers BMW of Sudbury and hope to see you again in the future!

March 23, 2023

From entering to the dealership and to the pick up my vehicle to process was what I expected More

by george.roshantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

george.roshantha responded

Experience coming to the dealer and exit from the dealer was excellent and this is what I expected

Mar 23, 2023 -

george.roshantha responded

Excellent

Mar 23, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you, sir, we appreciate the kind words/review.

March 22, 2023

Great service today. We were kept up to date about our service. Very professional and efficient More

by Jbean1627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bicalho
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers BMW of Sudbury! We appreciate your business and hope we have the opportunity to serve you again in the future!

March 21, 2023

Great customer service. Facility was outstanding. Everyone was helpful. Would highly recommend this auto dealership. More

by Wjsmyly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Mar 23, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We're honored to receive your support and hope to see you again next time here at Herb Chambers BMW of Sudbury!

March 20, 2023

Maura was fabulous. Clear, courteous, knowledgeable and professional. She made things super easy. She should run the dealership she is that good. More

by Nick.braithwaite2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Mar 21, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Nick! Maura and our team appreciate your recommendation! -Herb Chambers BMW of Sudbury

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