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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
932 Reviews
Call Service Center (508) 903-5300

932 Reviews of Herb Chambers BMW of Sudbury - Service Center

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June 08, 2023

Excellent dealership that is every bit as good at servicing your vehicle as they were selling it to you More

by jimboudreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Herb Chambers BMW of Sudbury responded

We appreciate your feedback and are delighted that you think of us as an excellent dealership for both sales and service. Here at Herb Chambers BMW of Sudbury, exceeding customer expectations is our top priority. Thank you for sharing your experience with others.

June 08, 2023

Outlay, was on top of everything and very helpful I will recommend him to all my BMW friends. More

by Steven Totok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear Outlay provided you with an excellent experience, Steven, and we appreciate you recommending him to others. Thanks so much for your support, from all of us here at Herb Chambers BMW of Sudbury!

June 06, 2023

Excellent service, staff are very helpful. Service advisor Elmin was great and helpful. Definitely recommend him to everyone. More

by Almin_pivic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
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Jun 07, 2023 -

Herb Chambers BMW of Sudbury responded

Elmin and the team appreciate this kind five-star review! We hope you come to visit us again next time! Thank you! - Herb Chambers BMW of Sudbury

June 04, 2023

We had Great service for my new BMW x5. Everyone is a pleasure to work with. More

by Egordon57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind feedback! We appreciate you trusting us with your X5 and look forward to seeing you again next time here at Herb Chambers BMW of Sudbury!

June 04, 2023

The detail on my car is gorgeous! Car looks better than when I bought it!! More

by Kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Roffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever does the detailing !, Elmin Jonuz
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Jun 07, 2023 -

Herb Chambers BMW of Sudbury responded

We're so happy we could return your vehicle to you in pristine condition, Kc! We appreciate your kind words for us and your five-star rating, and hope to see you again soon! Thank you! - Herb Chambers BMW of Sudbury

June 01, 2023

Mr. Jonuz brought the loaner and took my car for service. Everything went according to plan. When the service was finished, he returned the car to me. Excellent service and they obviously care about their cu More

by zoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thank you Mr. Jonuz, Elmin Jonuz
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Jun 05, 2023 -

Herb Chambers BMW of Sudbury responded

We're so glad to hear that you had an excellent service experience with Mr. Jonuz here at Herb Chambers BMW of Sudbury. It means a lot to us that you felt well-cared for during your visit. Thank you for choosing our dealership and for sharing your kind words!

May 31, 2023

Good honest people in the service department. I feel extremely comfortable allowing Sudbury BMW to service my car. More

by Pow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Painter
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Jun 05, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for your confidence in the Herb Chambers BMW of Sudbury team! We appreciate your kind comments and look forward to serving you again next time. Take care!

May 31, 2023

This was first time replacing all tires on my BMW 330xi and first time working with the relative new but highly knowledgable service manager, Elmin Jonuz, directing the show. All was fast and professional More

by Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Report | Print
May 31, 2023 -

Brooks responded

Three hours later. I should have held off submitting the initial review as it only got better after I finally drove the car. My 330xi is probably the best car I've ever owned, with the one downer being the noise generated by the sport tires. I had asked the BMW Senior Techs which of the 4 tire brands they recommended would be the quietest. Their techs recommended and Elmin Jonuz later quickly confirmed to go with the Pirellis. Were they ever right. The difference is incredible. The whole drive now is not only immensely quieter, the whole car feels more responsive and alive. Big thanks to Elmin and the BMW Sudbury team.

Jun 05, 2023 -

Herb Chambers BMW of Sudbury responded

Hi Brooks, We're so happy to hear that your experience continued to get better and better! We're glad the Pirellis made such a big difference and are glad Elmin and our team could help you get them onto your beautiful BMW 330xi! We hope you enjoy the warmer weather that's coming our way, and look forward to assisting you again in the future! Thank you! - Herb Chambers BMW of Sudbury

May 27, 2023

Alisha was great. i dropped off my vehicle the night before and she called in to check in and go over the service my vehicle was going in for. Very happy with the way More

by Mimi_mendez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
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May 30, 2023 -

Herb Chambers BMW of Sudbury responded

We're thrilled to hear that Alisha provided you with such excellent service! Thanks for giving our Herb Chambers BMW of Sudbury team the opportunity to earn your business. We appreciate your kind review and look forward to seeing you again next time. Take care!

May 26, 2023

All members were outstanding, Very professional during a difficult time. I would take my next vehicle there More

by james.a.houghton120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
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May 30, 2023 -

Herb Chambers BMW of Sudbury responded

We're so happy to hear that you had a positive experience with our team during a difficult time, James. Thank you for choosing Herb Chambers BMW of Sudbury and for taking the time to share your feedback. Our team looks forward to assisting you with your future vehicle needs!

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