Herb Chambers BMW of Sudbury - Service Center

Great customer care in service. the showroom was being renovated so that was unfortunate. Lounge was comfortable and welcoming. Also appreciate the loaner service. the showroom was being renovated so that was unfortunate. Lounge was comfortable and welcoming. Also appreciate the loaner service. More

When I brought my 335 Xi for repairs at BMW of Sudbury, Elmin was extremely helpful in giving me an estimate for all the repairs, he gave me a loaner car and patiently answered all my queries while I made Elmin was extremely helpful in giving me an estimate for all the repairs, he gave me a loaner car and patiently answered all my queries while I made a decision whether to repair my 15 year old car or to trade it in for a new one. I decided to go the trade in route George was our salesperson and did an exceptional job in helping us navigate the car buying experience. We were very happy with the whole process and our new car! Pedro was our genius for the first tutorial for the new car and he was amazing. I have only good things to say about the BMW of Sudbury. More

I brought my X5 in for routine maintenance including an oil change. I had a tire that was losing air. The technician was able to identify the issue (nail). My key Fob is coming apart and Maurah was able to oil change. I had a tire that was losing air. The technician was able to identify the issue (nail). My key Fob is coming apart and Maurah was able to warranty it and order a replacement. Pedro from the Genius team assisted with reconfiguring my Apple Car Play. The other service that I like is the mini detail. The car is returned to you all clean, vacuumed and shiny !! More

Travis is an excellent representative of The BMW Sudbury dealership. He is highly knowledgeable and very helpful. dealership. He is highly knowledgeable and very helpful. More

The Dealership is Excellent! One of the Best. And my service experience with Alisha was Exceptional. One of the Best. And my service experience with Alisha was Exceptional. More

Maura was extremely professional, efficient and polite. First time meeting her- yet she treated me as “olde time client”! First time meeting her- yet she treated me as “olde time client”! More

Needed to have a tire replaced, able to set up an appointment that morning, car completed in the time they said, great service overall. appointment that morning, car completed in the time they said, great service overall. More

I found the repairs to be very expensive, the process and staff disorganized and disinterested, and the service a step back from my prior experience here. staff disorganized and disinterested, and the service a step back from my prior experience here. More

Super service! Thanks so much Maurah Lee for your kindness, timeliness and efficiency! Great work! Thanks so much Maurah Lee for your kindness, timeliness and efficiency! Great work! More

Very customer friendly. Accommodating and helpful. Especially when they do a 45 point check and report back. Accommodating and helpful. Especially when they do a 45 point check and report back. More