Herb Chambers BMW of Sudbury - Service Center
Sudbury, MA
937 Reviews of Herb Chambers BMW of Sudbury - Service Center
Services were quickly car was washed service advisor was professional and very helpful could not ask for more A plus professional and very helpful could not ask for more A plus More
I highly recommend working with Yordanys Perez at BMW of Sudbury! Not only was he an outstanding service advisor, but he also went above and beyond in helping me select my new BMW. His dedication and suppor Sudbury! Not only was he an outstanding service advisor, but he also went above and beyond in helping me select my new BMW. His dedication and support throughout the entire process truly exceeded my expectations. Thanks to Yordanys, I’m proud to continue my relationship with BMW. It's rare to encounter such genuine and exceptional service in the car industry, and I’m so grateful for everything he’s done for me. Special thanks to Yordanys for making this experience unforgettable! More
Yordanis was great in keeping open and transparent communication. too early to say issue was solved as survey comes before I could check if issues are now solved communication. too early to say issue was solved as survey comes before I could check if issues are now solved More
Yordanys was very efficient and helpful, and answered all my questions. My service appointment was very timely and well handled. my questions. My service appointment was very timely and well handled. More
Yordanys did a phenomenal job on my vehicle. Took it in and it was diagnosed and fixed the next day. I will definitely be coming back there! Took it in and it was diagnosed and fixed the next day. I will definitely be coming back there! More
I will continue to be a loyal customer of this dealership sales and service are excellent. sales and service are excellent. More
I had the pleasure of working with Yordanys Perez - BMW Service Advisor at BMW of Sudbury. I can say that I’ve been too my local dealer multiple times and it’s always a dreaded situation, the last BMW deal Service Advisor at BMW of Sudbury. I can say that I’ve been too my local dealer multiple times and it’s always a dreaded situation, the last BMW dealership, I went to put my tire on inside out, making it hard for me to trust them. I decided to give Sudbury a chance, and Yodanys did not disappoint . Yordanys Kept me informed of the status of my tires and even the little video of the multi inspection from Francisco the technician was amazing!! Him showing me my tires, how I needed an alignment because they were wearing unevenly was great. Thank you Yordanys I will make sure to tell everyone about my experience with you have a loyal customer! It’s worth my 1 hour ride!!!! More
This was the worst service visit in the 20 years I have been dealing with Herb Chambers been dealing with Herb Chambers More
I have been an honest and loyal customer of Herb Chambers BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this ti BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this time, the experience was not so good and something I would NOT like to see this repeat and forget as soon as possible. The star rating is for this experience only, otherwise I would always rank a 5 STAR rating for BMW of Sudbury. More