Herb Chambers BMW of Sudbury - Service Center

Great communication all around. The service was done on time. The staff and service crew were top notch. The service was done on time. The staff and service crew were top notch. More

Yordanys Perez, my service advisor, was extremely helpful and knowledgeable about my car. He updated me on my car's maintenance every step of the way. I am extremely happy with the service I received on Satu and knowledgeable about my car. He updated me on my car's maintenance every step of the way. I am extremely happy with the service I received on Saturday. Yordanys is great! More

Truly great service at a fair price. Laura was exceptional in explaining all the required services. Laura was exceptional in explaining all the required services. More

Moved our business here from Shrewsbury. Much better experience and more trustworthy. Highly recommend using them. Laura and the service team were amazing and very transparent. Much better experience and more trustworthy. Highly recommend using them. Laura and the service team were amazing and very transparent. More

Travis understood my issue and was very detailed and knowledgeable when helping me understand my options with my concerns. Service was scheduled and completed as promised. knowledgeable when helping me understand my options with my concerns. Service was scheduled and completed as promised. More

took 3 hours for a scheduled oil change. No updates at all. I also asked for a repair and was given the wrong parts. Very careless. Not responding on my texts. No updates at all. I also asked for a repair and was given the wrong parts. Very careless. Not responding on my texts. More

Laura is very friendly and great to work with. She keeps me informed on the progress of the service and makes recommendations. I feel very confident with BMW of Sudbury. She keeps me informed on the progress of the service and makes recommendations. I feel very confident with BMW of Sudbury. More

I have been a long time customer of Herb Chambers BMW of Sudbury and will continue to be. They are a pleasure to deal with. Service is top notch. Sudbury and will continue to be. They are a pleasure to deal with. Service is top notch. More

During every maintenance visit I know exactly what is happening with my car. I received video of the underside carriage explaining what is needed or not needed to repair the vehicle. Laura updated me as happening with my car. I received video of the underside carriage explaining what is needed or not needed to repair the vehicle. Laura updated me as to how long it would take. More

My issue was taken care of. The service advisor set good expectations and provided timely and relevant updates. Great experience overall. The service advisor set good expectations and provided timely and relevant updates. Great experience overall. More