Herb Chambers BMW of Sudbury

Service was excellent and efficient! The service advisor Maurah Ann. Lee was best I encountered since the purchase of my vehicle! The service advisor Maurah Ann. Lee was best I encountered since the purchase of my vehicle! More

The service is thorough and complete on completely on time. This trifecta stands out to us in the automotive servicing world as outstanding. The technology that is being utilized by the service departmen time. This trifecta stands out to us in the automotive servicing world as outstanding. The technology that is being utilized by the service department is both effective and efficient. More

My first service visit to this dealership was disappointing. I understand after speaking with a manager that they are facing significant staff turnover, which is causing customer service to suffe disappointing. I understand after speaking with a manager that they are facing significant staff turnover, which is causing customer service to suffer. I hope the situation will improve or I will need to seek another dealership to maintain my BMW. More

This should have been the easiest transaction ever. Paid asking, perfect credit, simple trade in. Sales man turned it into a nightmare, he was texting me like a 16 year old girl on turbo. Put pressur Paid asking, perfect credit, simple trade in. Sales man turned it into a nightmare, he was texting me like a 16 year old girl on turbo. Put pressure to get deal done quickly, let him know my schedule he ignored it. Told me to meet him half way on a delivery… kept changing thing. Car was delivered with check engine light on! I’ll be following up directly with bmw. More

The process was smooth start to finish. Vaseem was easy to work with and I would love to do business with him again. Vaseem was easy to work with and I would love to do business with him again. More

Despite employee absences due to Covid, this dealership kept me informed as to the status of the car and worked hard to meet my deadline successfully. They were efficient, reliable, on-time, and courteous kept me informed as to the status of the car and worked hard to meet my deadline successfully. They were efficient, reliable, on-time, and courteous. My rental was available at the specified time and I had no difficulty checking it out. I highly recommend getting service at this dealership; it is the best in the Boston area and worth every minute of the drive to get there. Besides, who doesn't want the chance to drive a BMW! More

Experience with Chelsie was awesome! Very professional. She made the car buying process easy. Very friendly and answered questions I had quickly. Very professional. She made the car buying process easy. Very friendly and answered questions I had quickly. More

Vince was a fantastic salesperson and did a great job explaining the car, going through the details, and being an "expert" on the vehicle and options. A doctorate in BMW... :). And a nice style of he explaining the car, going through the details, and being an "expert" on the vehicle and options. A doctorate in BMW... :). And a nice style of helpfulness. More

Spotted a 5 series in their parking lot that caught my attention , Beautiful 540 arctic blue with cognac interior. And the came Henry to help me out and test drive it ; main features were shown immediatel attention , Beautiful 540 arctic blue with cognac interior. And the came Henry to help me out and test drive it ; main features were shown immediately .. he knew the car in and out .. the final price .. no worries , everything went smooth .. including the manager and.. the icing on the cake .. right before Christmas .. Santa baby .. down the chimney tonite🤙🍷 More

Terrible experience. Many promises made but follow through was poor. Felt like as soon as the check was cashed service went down the drain. Frustrating - will not buy her Many promises made but follow through was poor. Felt like as soon as the check was cashed service went down the drain. Frustrating - will not buy here again. More