Herb Chambers BMW of Sudbury

Justin in service took great care of me today. Good communication, worked to get the work done efficiently and cost effectively. Good communication, worked to get the work done efficiently and cost effectively. More

Most convenient dealer in the region. Scheduling is very easy + faster service time because of size of the dealer and best of all they always have loaner cars or big service area to wait Scheduling is very easy + faster service time because of size of the dealer and best of all they always have loaner cars or big service area to wait . Thank you Elmin for following up and making service visits easy More

I bought a $140K “New” car from BMW Sudbury – which actually turned out to be a “demo” car which the dealer insisted from the beginning that it was a new car and NOT a demo. actually turned out to be a “demo” car which the dealer insisted from the beginning that it was a new car and NOT a demo. More

Dealership is great Justine wasn’t nicest over the phone… in fact he was quite rude! in fact he was quite rude! More

Stephanie is the best and always goes out of her way to make sure your needs are handled professionally in providing a world class customer experience. I cannot say enough about her and know that she is a make sure your needs are handled professionally in providing a world class customer experience. I cannot say enough about her and know that she is a great representative of the Herb Chambers brand. Thanks Stephanie and appreciate all your help. More

The staff at BMW of Sudbury always make the effort to go above and beyond. Another great service experience. above and beyond. Another great service experience. More

Came for an oil change and tire rotation , all was done in two hours . Was kept updated by Alisha the service advisor who was very professional and friendly in two hours . Was kept updated by Alisha the service advisor who was very professional and friendly More

I was very disappointed with the services performed by this dealership. I bought over $12000 in extra warranties, including tires protection plan, but when I needed, they did not honor it. The vehicle had this dealership. I bought over $12000 in extra warranties, including tires protection plan, but when I needed, they did not honor it. The vehicle had nails in the two front tires and they refused to fix or replace them. I had to drive home with the tires leaking and find another place to fix them. Unfortunately I do not recommend this dealership. More

Alisha was very good at communicating the status of my vehicle which was in for a recall issue. The service was a bit delayed and she always kept me up to date with the expected time to pick up my car. Sh vehicle which was in for a recall issue. The service was a bit delayed and she always kept me up to date with the expected time to pick up my car. She was extremely attentive to any other concerns I had with my car. She was very professional and pleasant to work with and it was very easy to communicate via text with prompt responses. She answered all of my questions and even arranged with the tech to video specific portions of the repair to my car. More

My experience was very good here for the car service. They were accommodating and helpful and also patient with my requests. Definitely will be back again. They were accommodating and helpful and also patient with my requests. Definitely will be back again. More