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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,106 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,106 reviews

May 11, 2023

Bmw of Sudbury worst service center. We are always not happy to take our car there for service but this time we want to get our oil service done and we went there with hesitation as we a More

by priya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Senechal
May 12, 2023 -

Herb Chambers BMW of Sudbury responded

Priya, We're disappointed to hear that your recent service experience with us did not meet your expectations. This is certainly not the level of service we strive to provide, and we would like to make things right. Please give us a call so we can discuss what happened and find a solution that works for you. Thank you again for sharing your feedback with us. Sean King - General Manager - sking@herbchambers.com

May 10, 2023

Always a pleasure to go to Herb Chambers BMW of Sudbury . ...knowledgeable, explain everything requested by me in understandable detail and pleasant. More

by JRaffaEsq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Brain man is a very patient person....he is a keeper., Elmin Jonuz
May 12, 2023 -

Herb Chambers BMW of Sudbury responded

We appreciate your kind five-star review for our team! We hope that you continue to enjoy each visit and look forward to seeing you again! Thank you! - Herb Chambers BMW of Sudbury

May 10, 2023

the service was thorough, professional and there were no surprises...Oulay explained the results of the car's inspection and highlighted things to be aware of and future items that will require attention More

by bernie.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cohoon
May 12, 2023 -

Herb Chambers BMW of Sudbury responded

Hi Bernie, We're glad you had a great experience with Oulay and the team! We hope you continue enjoying your vehicle and look forward to your next visit! Thank you! - Herb Chambers BMW of Sudbury

May 10, 2023

In our 50 years of purchasing cars, this was the best experience ever!!! From salesman, Henry Ding, to the management at BMW of Sudbury each person was polite, efficient and understanding. The dealershi More

by jeanbordeau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Walsh Jr., Rami Aboutayoun
May 12, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for giving the Herb Chambers BMW of Sudbury team an opportunity to earn your business! We're thrilled to hear that Henry & the crew made this your best car-buying experience yet and we'll be sure to share this fantastic feedback with them. Enjoy your new vehicle and please don't hesitate to reach out the next time we can be of service!

May 09, 2023

My service rep provided outstanding service He called to follow up held my hand through the whole process More

by iatjr5477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Herb Chambers BMW of Sudbury responded

We're glad we could make this such a positive experience and appreciate your awesome feedback! We look forward to seeing you back for your next service appointment! Thank you! - Herb Chambers BMW of Sudbury

May 09, 2023

Love the dealership. Been to Boston BMW service in the past and night and day difference between two. Sudbury techs and service dept. actually listens and puts effort to More

by Mehmet Kocaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
May 11, 2023 -

Herb Chambers BMW of Sudbury responded

Hi Mehmet, We're so glad you had a great visit with Elmin and the team! Keeping your vehicle in top shape is of the utmost importance to us and we appreciate you trusting us with its care! We look forward to seeing you back for your next routine appointment! Thank you! - Herb Chambers BMW of Sudbury

May 11, 2023 -

Mehmet Kocaman responded

Will do come back for sure. Thank you.

May 06, 2023

Ray helped & took care of things other dealers wouldn't do. He was sincere in making sure I was satisfied & happy with everything. More

by jshocik
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray Hovsepian, Rami Aboutayoun
May 09, 2023 -

Herb Chambers BMW of Sudbury responded

We're so glad Ray helped you have a five-star experience! We look forward to seeing you again next time you need anything! Thank you! - Herb Chambers BMW of Sudbury

May 05, 2023

My purchase experience at BMW Sudbury was excellent. While it took a long eleven months from order to delivery of an i4 m50, my CA Vince kept me in the loop every step of the way. BMW Sudbury also wen More

by chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear you had an excellent purchase experience at Herb Chambers BMW of Sudbury, Chuck! We're thrilled to know that Vince provided exceptional service and kept you informed every step of the way during the long 11-month wait! Thank you for trusting us with your new BMW i4 M50 purchase!

May 05, 2023

I am a longtime customer. The dealership makes you feel comfortable and at home. I have not had a bad experience although I wish I’d be given a break in pricing once in a whil More

by X5er
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Aboutayoun
May 08, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for being a Herb Chambers BMW of Sudbury customer! We're grateful for your continued support and look forward to your next visit!

May 04, 2023

Everything went smoothly as expected. Service team always helps out no matter what. Definitely recommend. More

by jaimemonegro21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon, Jaime Monegro, Jeremy Donovan
May 05, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Jamie! We're honored that we earned your recommendation! -Herb Chambers BMW of Sudbury

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