Back

Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,106 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

Directions

By Type

Showing 2,106 reviews

May 23, 2023

Enjoyed all the folks that I dealt with in Sudbury. Manny was great, knowledgeable and truly enjoys cars! Good communication, he wanted to be sure I was pleased with the transaction and delivery of m More

by LD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tegan Von Wasserman, Alex Butler
May 24, 2023 -

Herb Chambers BMW of Sudbury responded

LD, we appreciate your five-star review and kind words about Manny and Alex at Herb Chambers BMW of Sudbury. We're happy to hear that you had a positive experience with our team and that your latest car purchase went smoothly. Thank you for choosing us as your dealership! Enjoy the new ride!

May 19, 2023

Service was done as scheduled and within stated time limits......good to have 45 point check up included. More

by johnjmillerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cohoon
May 22, 2023 -

Herb Chambers BMW of Sudbury responded

It's great to hear that your service was done promptly and efficiently as expected, John! We aim to provide quality service for our customers every time and are glad we've succeeded. Our 45-point checkups are just one way we ensure you and your vehicle are well taken care of. Thank you for choosing Herb Chambers BMW of Sudbury!

May 19, 2023

Terrific communication and responsiveness from Edward Painter in communicating both service assessment information and vehicle status More

by GGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Painter
May 22, 2023 -

Herb Chambers BMW of Sudbury responded

Edward and the team are glad you felt taken care of during your visit to Herb Chambers BMW of Sudbury! We appreciate your kind words and five-star rating, and look forward to seeing you again! Thank you!

May 17, 2023

This dealership values customer satisfaction. It has the best BMW facility within 50 miles radius. I have had the pleasure of dealing with the service advisor, Oulay who is very detailed oriented More

by enameh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Herb Chambers BMW of Sudbury responded

We pride ourselves on our commitment to customer satisfaction and are happy to hear about your positive experience with Oulay and the team. Thank you for sharing your kind feedback! - Herb Chambers BMW of Sudbury

May 16, 2023

Maurah is fabulous. I was in and out. Thank you for providing the best service. Keep up the great work.! More

by steffyrof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz, Maurah Lee
May 18, 2023 -

Herb Chambers BMW of Sudbury responded

Steffy, thank you for sharing your experience with us at Herb Chambers BMW of Sudbury. Maurah is indeed fabulous and we're glad to hear she provided you with prompt service. Our team appreciates your support and we will certainly continue to do our best. Drive safely!

May 16, 2023

Excellence in service and technical quality. Fantastic approach and attitude from my service advisor Alisha. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
May 18, 2023 -

Herb Chambers BMW of Sudbury responded

We love hearing about experiences like yours at Herb Chambers BMW of Sudbury! Alisha and our team strive to provide excellent service with a great attitude, and we're so glad that was reflected in your visit. Thank you for sharing your kind feedback with us!

May 16, 2023

Great customer service, very polite team members, The wait was not too long. Highly recommend this place. More

by abonatelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Herb Chambers BMW of Sudbury responded

Abonatelli, we're glad to see you had a great experience with the team at Herb Chambers BMW of Sudbury! We're happy to hear that our polite team members and short wait time made your service visit worth it. Thank you for recommending our dealership!

May 13, 2023

I got my car maintained at Herb Chambers BMW of Sudbury. The service is great. They also found few potential problems. The car also got washed thoroughly. More

by David
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alisha Marie
May 16, 2023 -

Herb Chambers BMW of Sudbury responded

We appreciate you trusting our team with your vehicle, David! We hope that you continue to enjoy your vehicle and look forward to assisting you with your next appointment! Thank you! - Herb Chambers BMW of Sudbury

May 12, 2023

I would have given 5 stars but I waited 35 minutes before the service advisor even spoke to me. There was a lot of confusion at check in / out. I was on time for my 8am oil change appointment which I was wai More

by cp_42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Senechal
May 17, 2023 -

Herb Chambers BMW of Sudbury responded

We appreciate your honest feedback and apologize for any inconvenience you experienced during your visit to Herb Chambers BMW of Sudbury. We will make sure to take your comments on board and work to improve our services for the future. Thank you for choosing our dealership for your service needs, and we hope to exceed your expectations on your next visit. Thank you, Sean King - General Manager - sking@herbchambers.com

May 11, 2023

SERVICE WAS A RECALL. TECH REPORT WAS INFORMATIVE CAR WAS RETURNED CLEAN BLA BLA BLA . 15 WORD MIN IS ANNOYING SHOULD NOT PREVENT REVIEW ENTRY More

by jsnovak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUCAS - TECH, Maurah Lee
May 15, 2023 -

Herb Chambers BMW of Sudbury responded

We appreciate your kind feedback and five-star rating! We hope you visit us again soon! Thank you! - Herb Chambers BMW of Sudbury

...
54
...