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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,104 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,104 reviews

July 05, 2023

Needed to have a tire replaced, able to set up an appointment that morning, car completed in the time they said, great service overall. More

by Stevewyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Jul 05, 2023 -

Herb Chambers BMW of Sudbury responded

Thanks for the great review, Steve! We're glad to hear that our team at Herb Chambers BMW of Sudbury was able to assist you with your tire replacement in a timely manner. If there's anything else we can do for you, just let us know. Drive safely!

July 03, 2023

I found the repairs to be very expensive, the process and staff disorganized and disinterested, and the service a step back from my prior experience here. More

by flavin.jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oulay Inthaphone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Herb Chambers BMW of Sudbury responded

Flavin, I'm sorry to hear that you had a negative experience with our repair services. We strive to provide efficient and attentive service, so it's disappointing to hear that we fell short of your expectations. I would appreciate the opportunity to discuss your concerns further and see what we can do to make things right. Please feel free to reach out at your convenience. Thank you for bringing this matter to our attention. Sean King - General Manager - sking@herbchambers.com

July 01, 2023

Every member of Sudbury BMW was exceeding professional and cheerfully ready to work as a team to provide the best experience in buying a new car. More

by Philcather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cappelletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Giovane
Jul 03, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review, Phil! We're so glad to hear that our team at Herb Chambers BMW of Sudbury provided you with a professional and enjoyable car-buying experience. Drive safely in your new car, and we hope to see you again in the future!

July 01, 2023

This will be the second time we decided to lease a new x3 which we didn’t originally intend on going. Charlie K went out of his way to win us over and we are both very happy thus far with Sudbury Bmw. More

by Davidson-j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Fabre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Herb Chambers BMW of Sudbury responded

Davidson, thank you for choosing Herb Chambers BMW of Sudbury! We're so glad to hear that Charlie went above and beyond to make your leasing experience a positive one. If there's anything else we can do for you, please don't hesitate to reach out. Drive safely and enjoy your new BMW X3!

June 30, 2023

George was thoughtful throughout the buying process! He did a great job engaging his colleagues when needed and helped me through the purchase process! More

by JSS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vince Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kunj Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Borschev
Jun 30, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We're glad to hear that George provided helpful service during your car-buying process. We appreciate your business and hope you enjoy your new car!-The Herb Chambers BMW of Sudbury Team

June 29, 2023

Always a pleasure to work with the folks at BMW of Sudbury, and Chelsie was wonderful: professional, personable and knowledgeable. She worked to make sure that we could find the perfect BMW for my nee More

by WayneDog
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Kem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Herb Chambers BMW of Sudbury responded

Congratulations! Thank you for your kind words about Chelsie, Charlie, and Joshua! We're proud to have them as part of our team at Herb Chambers BMW of Sudbury. It's great to hear that they provided excellent service throughout the car-buying process. We appreciate your loyalty in recommending us. We look forward to serving you again!

June 29, 2023

Great Experience! I recently purchased a used vehicle from Sudbury BMW and had a great experience working with George. He was very friendly and had a genuine interest More

by second2064
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
George Borschev
Jun 30, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your great experience with us! We're happy to hear that George provided friendly and knowledgeable service. Your recommendation means a lot to us. Enjoy your new ride! We'll see you next time at Herb Chambers BMW of Sudbury!

June 29, 2023

George did a great job selling me my new car, a 535i. I’m very happy with the service and the quality and condition of the car More

by L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dipesh Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach from parts is a great employee. And he gives great service , George Borschev
Jun 29, 2023 -

L responded

Thanks for service!

Jun 29, 2023 -

Herb Chambers BMW of Sudbury responded

Congratulations on your new BMW 535i! George was delighted to assist you. Enjoy the ride, and thank you for choosing Herb Chambers BMW of Sudbury!

June 28, 2023

Very customer friendly. Accommodating and helpful. Especially when they do a 45 point check and report back. More

by Joe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cohoon
Jun 29, 2023 -

Herb Chambers BMW of Sudbury responded

Joe, thank you for the kind words! We're glad to hear that our team at Herb Chambers BMW of Sudbury provided you with a customer-friendly experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day!

June 28, 2023

Super service! Thanks so much Maurah Lee for your kindness, timeliness and efficiency! Great work! More

by M
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Jun 29, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you so much for your kind words and appreciation for Maurah! It was our pleasure to assist you. Providing excellent service and ensuring customer satisfaction are our team's top priorities at Herb Chambers BMW of Sudbury! We are thrilled to hear that we met your expectations. We'll see you next time!

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