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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,104 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,104 reviews

August 04, 2023

I had purchased and serviced my car from bmw of Sudbury for many years. I had just dropped of my car at the dealership last week for radiator and brake work. I had spoken over the phone with Robert befor More

by Michael R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Aug 07, 2023 -

Herb Chambers BMW of Sudbury responded

Hey Michael, it's great to know that Robert and our team at Herb Chambers BMW of Sudbury provided you with a seamless service experience. We appreciate your loyalty and shall see you next time, safe travels!

August 04, 2023

BMW Sudbury on Routine Servicing of BMW X3, Excellent Staff, the Service Technician / Mechanic Mo was Outstanding, he even provided a Video of his Initial Vehicle inspection. While waiting I was given a More

by N1KMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
Aug 07, 2023 -

Herb Chambers BMW of Sudbury responded

We're glad to know you had a great service experience with Mo and our team at Herb Chambers BMW of Sudbury. Thank you for choosing us! We look forward to seeing you again in the future! Safe travels!

August 04, 2023

I had a great experience at BMW of Sudbury. I worked with sales rep Jack O'Donovan, who was a professional and a pleasure to work with. I was able to negotiate a great price on the car before e More

by adadotcom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jocelyn Perez
Aug 07, 2023 -

Herb Chambers BMW of Sudbury responded

We're delighted to know you had a great car-buying experience with Jack, Brian, and our team at Herb Chambers BMW of Sudbury. Thank you for your kind feedback and recommendation! Have a great ride!

August 04, 2023

It was a pleasure working with Jack. I had a very negative experience working with Henry. He lied to me and told me that the x1 model I wanted was sold and nothing else was available. Fr More

by Mindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Ding
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Herb Chambers BMW of Sudbury responded

Mindy, I'm sorry to read about your experience with Henry. We strive for honesty and transparency in all our interactions so it's concerning to learn that you felt misled. Your feedback is important as we continually work on improving our customer service standards. Please reach out directly if there are any further details or concerns you'd like us to address. Thank you, Sean King - General Manager - sking@herbchambers.com

August 03, 2023

Cassie. was very good for us. She was friendly, competent, and considerate. We were very happy with her. More

by tina k olsen
Recommend Dealer
Yes
Employees Worked With
Cassie Bell
Aug 04, 2023 -

Herb Chambers BMW of Sudbury responded

Tina, we're glad to know that Cassie provided you with friendly and competent service at Herb Chambers BMW of Sudbury. Thanks for sharing your positive experience!

August 02, 2023

Service performed on time. Encounters were professional. Ease of service from setting up appointment to the completion. More

by LG/GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Aug 03, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear that you found our service at Herb Chambers BMW of Sudbury professional and efficient. Thank you for your positive feedback!

August 02, 2023

Service performed on time. Encounters were professional. Ease of service from setting up appointment to the completion. More

by LG/GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Aug 03, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear that you found our service at Herb Chambers BMW of Sudbury professional and efficient. Thank you for your positive feedback!

July 31, 2023

Chelsie was great through the whole process of my purchase. Professional, easy to work with and honest! I will recommend Herb Chambers to my friends and will definitely return for my next vehicle. More

by Robmich
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hovsepian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Domeij
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Herb Chambers BMW of Sudbury responded

Robmich, we're delighted to know Chelsie provided a great experience for you at Herb Chambers BMW of Sudbury. Thanks for recommending us and we look forward to seeing you again when it's time for your next vehicle!

July 29, 2023

Everyone is always very helpful The dealership is alway spotless clean All the employees working are polite and happy to be at work More

by Dzab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Aug 02, 2023 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that our team at Herb Chambers BMW of Sudbury is appreciated. Thanks for highlighting the cleanliness and positive atmosphere!

July 29, 2023

This is the only place I'll take my vehicle for service. The best - by far - BMW service in Massachusetts. Even though I don't live nearby, it's worth the drive. More

by lelanifoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Aug 02, 2023 -

Herb Chambers BMW of Sudbury responded

Hey Lelani! We're delighted to hear that you find our team at Herb Chambers BMW of Sudbury worth the drive. We appreciate your loyalty and look forward to seeing you next time. Safe travels!

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