Herb Chambers BMW of Sudbury

Awesome buying experience across the board! Connor Levine, Manny D'Ambroso & Joseph D'Alfonso worked together to achieve my successful purchase of a JWC MINI. These guys went above and beyond t Connor Levine, Manny D'Ambroso & Joseph D'Alfonso worked together to achieve my successful purchase of a JWC MINI. These guys went above and beyond to get the deal done...and also recommended CHIPS TRANSPORT as a car carrier. I highly recommend this dream team to GET IT DONE! Thanks to Herb Chambers..you made my new addition to the family possible! More

Enjoyable experience from initial call to service department, worked with a very knowledgeable and very professional service coordinator. Appreciated the video review of findings, recommendations an department, worked with a very knowledgeable and very professional service coordinator. Appreciated the video review of findings, recommendations and cost. Maura Lee recapped the entire scope and coordinated thru to delivery of my vehicle More

I am very disappointed in the service and in this dealership's treatment of me as a customer. dealership's treatment of me as a customer. More

Manny has been incredible to work with. Very understanding, empathetic and attentive to my needs. So glad. I run into challenges getting funding because of personal circumstances and he Very understanding, empathetic and attentive to my needs. So glad. I run into challenges getting funding because of personal circumstances and he was patient and solution oriented. More

Ms. Bell was excellent, got me an excellent rate on my trade-in and got me to a price in the range I was looking for. Very professional and I highly recommended her. I’ll be back in the future, for sure trade-in and got me to a price in the range I was looking for. Very professional and I highly recommended her. I’ll be back in the future, for sure. More

Vince and Jack were super helpful. We came all the way from NY but they made my car buying experience very smooth. We came all the way from NY but they made my car buying experience very smooth. More

Great sales dept, good variety of cars, not too pushy, extremely knowledgeable, outstanding customer service extremely knowledgeable, outstanding customer service More

Cannot say enough good things about my experience with Maurah and BMW of Sudbury! I was driving through Massachusetts from New Jersey with my mom, aunt, and uncle and got rear ended on the Mass Turnpike, Maurah and BMW of Sudbury! I was driving through Massachusetts from New Jersey with my mom, aunt, and uncle and got rear ended on the Mass Turnpike, which contributed to the rear passenger tire on my X7 getting totally blown out. Because my car requires special tires, a BMW dealer was really the only bet to get us back on the road any time soon. I called BMW of Sudbury, where they confirmed they had 2 of the tires that I needed in stock and promptly booked me in. They knew it was an emergency and basically told us to come with the tow truck anytime before closing so they could help us get back on the road and not be stranded far from home. After we reached the dealership, Maurah took over and made sure we had an extremely smooth and pleasant experience. She explained to me all of the diagnostics they were going to do to confirm that the only damage from the accident was to the tires and that changing the tires would be the only thing needed (and not also repairing the rim or anything like that). She made sure my car was taken in quickly upon arrival, and she called soon after to let me know that other than the tires the car was OK, but that both rear tires needed to be changed because the driver side rear tire was also worn on the inside, most likely due to the alignment not being done properly. Maurah and her team then swapped out the rear tires and fixed the alignment, and also washed and vacuumed my car so that it came out looking like new (minus the dings from getting rear ended). Maurah also helped me gather the info I needed to exercise my tire warranty. We were ready to be back on the road just a couple of hours after getting towed to the dealership. Maurah was super professional and a very calming presence during what had been a tumultous driving day to that point. I highly recommend Maurah and BMW of Sudbury to anyone looking to have their BMW serviced! More

BMW Sudbury is wonderful. The folks who work there are professional, knowledgeable and care about their customers having a good experience. Prices are set, no negotiating, but The folks who work there are professional, knowledgeable and care about their customers having a good experience. Prices are set, no negotiating, but that’s fine because their numbers are good on all inventory vehicles. I drove from out of state to purchase an X7 and they made the transaction seamless. My Client Advisor was Henry Ding, who was terrific. He made everything easy and is a really great no-pressure person to buy a car from. In addition, Sebastien, in finance was the best. They simply have a great team at BMW Sudbury. Driving back with my new car to my home state was so much fun. Tight turn radius, great brakes, & the 40i has plenty of get up and go. The mild hybrid system is very noticeable during mountain inclines & when it kicks in, has no lag whatsoever. What superb technology BMW has developed for the X7. Considering the displacement of the vehicle, weight and spec dimensions, the X7 is less than 1.8 seconds slower than the eight cylinder. Great torque to HP ratio and it shows. In my opinion, BMW Sudbury is the right place to go when you want a great car to drive and want to work with good people. You may find other BMW dealerships that have the same model you’re looking for, but finding the right professionals to buy from is important. You can trust the Sudbury BMW team. Thanks, Henri & Thank you, Seb! Five stars! More

Oulay was professional and provided excellent customer service. He addressed some additional concerns with the car and helped transfer our preferred service center from California to Sudbury, MA. While wa service. He addressed some additional concerns with the car and helped transfer our preferred service center from California to Sudbury, MA. While waiting, Jaime helped me test drive the i4 xDrive40. He was also professional and helpful with my questions. More