Herb Chambers BMW of Sudbury

Bill and Kosta were very professional, knowledgeable, friendly ,patient and responsive. This is a very well run dealership. The beautiful new facility is top notch and well worth the drive to Sudbury. Bi friendly ,patient and responsive. This is a very well run dealership. The beautiful new facility is top notch and well worth the drive to Sudbury. Bill was very helpful and patient in explaining all the fabulous features on my beautiful 2010 X3. Kosta went out of his way to get us the best deal possible. Overall,the whole team at BMW of Sudbury did a great job and our purchasing experience was very positive and enjoyable. More

John Maker and Chris Rich are both consumate high end luxury car professionals. They are both personable, product knowledgable, friendly, and responsive. Sara Shabama, has helped to create a "we care a luxury car professionals. They are both personable, product knowledgable, friendly, and responsive. Sara Shabama, has helped to create a "we care about our customers" environment for me and my family, around various dealership social activities, internet related correspondence, dealership news, etc. My experience at Herb Chambers BMW has been fantastic, thanks to these three individuals and others, even including your service representative Mr. Buccini, who provides transportation asssistance. More

I'm a Sales professional Who bought several cars over the years. until today, going to buy a car is slight more pleasant than having a root canal. I take that back for root canal you at least get Novocain.af years. until today, going to buy a car is slight more pleasant than having a root canal. I take that back for root canal you at least get Novocain.after buying my 2008 3 series from Joe at BMW of Sudbury all I can say is "WOW" . I looked online and found what i was looking for. then I called and spoke with Sara she was informative, honest and plasent. when i went to dealer ship she introduced me to Joe , I was getting ready for the high pressure sales approach but was I in for surprise. again professional, knowledgeable, carring. what is the world coming to? is this a car dealership? Joe introduced me to Kosta general manger who made me feel very comfortable told me if Iever need any thing and Joe not around I can call him directly. I thoroughly enjoyed my experiance with MW of Sudbury team. More

This dealership is a beautiful new facility with a knowledgeable sales staff who do not pounce on you once you walk into the door. It's a very nice alternative to other BMW franchises in-town. Unlik knowledgeable sales staff who do not pounce on you once you walk into the door. It's a very nice alternative to other BMW franchises in-town. Unlike at other dealerships where it is a lengthy process just to test drive vehicles, at BMW of Sudbury, you go drive first and then deal with computerized forms and paperwork later. Overall, it is well worth the drive to Sudbury and this is a very well run dealership. More

My experience with Steve Shifman was a pleasant one. Steve delivered personal service. He assisted with the set up of the electronics of my car that I wasn't familiar with and followed up with two calls Steve delivered personal service. He assisted with the set up of the electronics of my car that I wasn't familiar with and followed up with two calls to check I was 100% satisfied. I would recommend BMW of Sudbury. Herb Chambers dealerships are a step above the average car dealer every time we have bought a car. Thanks More

We found a beautiful red 2003 CLK430 Mercedes online and located at this dealership. We have worked with Herb Chambers Honda in Burlington so we did not hesitate to contact this Herb Chambers dealer. Once located at this dealership. We have worked with Herb Chambers Honda in Burlington so we did not hesitate to contact this Herb Chambers dealer. Once again, we were met by friendly, knowledgeable salesperson who went above and beyond to put us in the driver seat of this awesome car. Steve made sure every question was answered and took the time to verify that all the booklets were there for our future reference. He even made sure to test both keys - one did not work and he did not hesitate to let us know it would be replaced free of charge. This is our first Mercedes vehicle and I'm sure it won't be our last. Thank you very much to everyone at this Sudbury location and especially to Steve Shifman - he's terrific! More

They went above & beyond to make the purchase of my new X5 an enjoyable & exciting experience! On a very busy weekend, at a time that all sales reps were busy with other customers, Sara, as Business Dev X5 an enjoyable & exciting experience! On a very busy weekend, at a time that all sales reps were busy with other customers, Sara, as Business Development Mngr engaged with me to discuss what my purchase goals were & ended up consumating the sale. The whole team did a great job! More

I visited this dealer many times as I was having difficulty deciding which car to buy. Peter Vargo has been very helpful and patient in finding the cars that I was interested in and also advised me difficulty deciding which car to buy. Peter Vargo has been very helpful and patient in finding the cars that I was interested in and also advised me on various cars. Finally, Pater was able to find the right car with the right price for me. From shopping to delivery, BMW Sudbury offered me excellent service. More

From the minute I walked through the doors I had a very positive experience in this dealership with Kosta Pappas. I worked with Kosta through the final sale of my 2010 335i. He walked me though all my opti positive experience in this dealership with Kosta Pappas. I worked with Kosta through the final sale of my 2010 335i. He walked me though all my options and went out of his way to get my the best deal possible. I loved working with him and this was by far the best car purchasing experience I have ever had. More

I received great customer service at BMW of Sudbury, from sales associate Heather Turmenne, even though I've never bought anything there and came in asking questions about a used BMW that I had just bought t sales associate Heather Turmenne, even though I've never bought anything there and came in asking questions about a used BMW that I had just bought the day before at a completely separate Subaru dealership! The staff where I had bought this car didn't know how to set me up for BMW's onboard safety feature "BMW Assist," which was my main reason for stopping by a BMW Center the very next day. Even though I clearly wasn't about to make another car purchase anytime real soon, Heather went out of her way to make me feel welcome at BMW of Sudbury. She not only arranged to transfer the car's complimentary membership in "BMW Assist" into my name, in case I would need emergency assistance while driving, but she also helped me to schedule a maintenance appointment for a free inspection for the car, came out to the car and "paired" my cell phone with the car's onboard computer so I could use it for hands-free calling, copied my cell phone's address book into the car's computer, and set up several of the car's available programmable buttons for my convenience and taste, to make some daily operations easier. I felt very welcome at BMW of Sudbury, and I got a big boost towards fully enjoying my "new" BMW, even though I had bought it elsewhere. More