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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,089 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,089 reviews

February 06, 2012

John was a pleasure to work with. Very helpful, and his enthusiasm for the product seems genuine. Dealership is absolutely the cleanest auto dealership I have ever experienced. More

by pcarter2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiBetetto, John DiBitetto
January 31, 2012

Couldn't have been easier to select my car, understand the optional feature and make the choices. John has a lot of patience, explains things clearly and concisely. He made himself available according t More

by ehcbuckner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DeBitetto, Mike/finance, John DiBitetto
January 05, 2012

Update - 2nd visit to the dealership - Wanted to test drive an X3 on the highway .Great demo by Andrew. Thank you sales - They would not ever give you the right pricing in writing , always calling n t More

by dealkc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Doucette
Jan 19, 2012 -

Herb Chambers BMW of Sudbury responded

Dear dealkc, I am sorry to hear that you did not have a good experience with us. I am still waiting to hear back from you to discuss your concerns. As a Herb Chambers Dealership we are committed to making car buying easy and enjoyable. Thanks again for your consideration. Kosta Pappas General Manager BMW of Sudbury 508-903-5300

December 20, 2011

John and the team from BMW Sudbury where competent, capable and very customer focused. The whole experience went really well and I delighted with my new car. They really went the extra effort to earn More

by Tobeywon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiBitetto , John DiBitetto
December 09, 2011

This dealership, especially John DiBitetto, actually made the car buying experience quite enjoyable. His patience, knowledge and pressure free attitude, created a truly stress free environment and exceeded More

by M Latta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiBitetto, John DiBitetto
November 21, 2011

Very responsive,answered all questions, good service. Sales rep was very helpful and honest. I paid a slight premium for the excellent used car but I am very satisfied. More

by fjm02481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
three
October 26, 2011

We had a very good experience at BMW of Sudbury. The staff is courteous, professional, and highly knowledgeable. I would not hesitate to recommend this dealership. More

by matvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dibitetto, John DiBitetto
October 25, 2011

I purchased a new 328i, after many months of consideration. James was laid back and not at all pushy in person. He answered all my questions knowledgeably, and did a great job demonstrating the More

by bmw-11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Affannato
October 19, 2011

Went to service my 335i, had warranty, no problems with service. Dealership is pretty amazing inside.....I like that. Money must be coming from customers without warranty :) More

by Kolyan2k
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DONT KNOW
September 28, 2011

It was a pleasure dealing with both James and Christopher with respect to the purchase of a used Range Rover from a BMW Dealership. James was very knowledgable of the vehicle and took all the time needed to More

by JamieD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Affannato and Christopher Rich
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