Herb Chambers BMW of Sudbury | Page 186

I found John extremely helpful when I had many questions. He was patient and always polite. He returned phone calls the same day and answered emails in a timely fashion as well. He was patient and always polite. He returned phone calls the same day and answered emails in a timely fashion as well. More

Having never bought a car before I was new to the entire process and was worried about getting a good deal on the car that I wanted. I had my eye on a certified pre-owned BMW 328i and found a few models tha process and was worried about getting a good deal on the car that I wanted. I had my eye on a certified pre-owned BMW 328i and found a few models that matched at BMW of Sudbury. Charlie was fantastic in helping me find and pick out the car that best matched my needs and budget. He was great in helping me hold the car for over a week while I waited for an insurance settlement check to come in. When I came back to purchase the I had the pleasure of finalizing my deal with David. He was able to get me a great interest rate even with my lack of credit. David was able to work his magic and get my in my car for a monthly price that was right in line with my budget. All in all, it was a great transaction from beginning to end. In 5 years I will be back here to get another BMW. More

We just completed the negotiation, custom ordering and taking delivery of a 2014 BMW 328i Gran Turismo and our experience from start to finish at BMW of Sudbury was 5-star. There was absolutely nothing th taking delivery of a 2014 BMW 328i Gran Turismo and our experience from start to finish at BMW of Sudbury was 5-star. There was absolutely nothing that could be improved upon. This dealership is managed and operated like a fine-tuned machine—and is an absolute pleasure. People? Facility? 100%. We were already fans and customers of the Herb Chambers group of dealerships, but this particular property goes above and beyond. We'd like to commend Allen Harris with whom we commenced our relationship and transaction back in August. Then, Brian Jung and Henry Ding for their follow-through and extreme care. Finally, David Rosendahl contributed just the right amount of personality, knowledge and finesse to finalize our very positive experience. (In the past, we had a very good experience with General Manager Pranav Gil at another Herb Chambers dealership that was also 'Grade A'—proving once again that excellence starts at the top and trickles down.) We do our homework and are pretty jaded when it comes to leasing our vehicles (because we've done it every three years for several decades now). BMW of Sudbury managed to give us our best all-around experience yet. Simply an exceptional job. More

I have bought four BMWs from Henry over past 10 years even though the dealership has changed hands. He is honest, passionate and knowledgeable about BMWs. He will try to make the deal fair and stand be even though the dealership has changed hands. He is honest, passionate and knowledgeable about BMWs. He will try to make the deal fair and stand behind his word. More

Even though I was buying a 13 year old BMW Z3 Roadster, I was treated just as well as if was a new M6 convertible. From start to finish, including a first (complimentary) service check to re-balance the whe was treated just as well as if was a new M6 convertible. From start to finish, including a first (complimentary) service check to re-balance the wheels, the crew at BMW of Sudbury have been just great. More

John followed up very carefully. There were some problems but he solved them which was greatly appreciated by myself. follow up for registration was also timely and he really knew the car when he told me abo but he solved them which was greatly appreciated by myself. follow up for registration was also timely and he really knew the car when he told me about it. More